Experience

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  J.c. penney co

  Apr 1998 - Jul 2005

  Selling specialist

  Main responsibilities included: creating rapport with customers to retain their business; provide excellent customer service; maintain area of responsibility within the department. Awarded "All-stars" sales associate for $250,000+/yr. from 2000-2004

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  Offices of darla rea, cpa

  Jan 2004 - Apr 2005

  Staff accountant

  Main responsibilities included: tax preparation, tax advice, and assisting in the preparation of income statements and balance sheets.

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  Carino's italian

  Jul 2006 - Aug 2009

  General manager

  Entered position as a server, exited as the general manager of the restaurantAs general manager, my areas of responsibility included: Oversight of restaurant operations; coaching and developing assistant managers as well as team members; maintaining costs of production; and driving sales to maximize profits.

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  Cracker barrel

  Aug 2009 - Jan 2010

  Associate manager

  I provided customer and employee satisfaction while overseeing the operations of the restaurant and retail store.

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  Darden restaurants

  Jan 2010 - Sept 2012

  Sales manager

  As a sales manager, I strive to provide top-box guest satisfaction results related to delivering a genuine Italian dining experience, reflecting lobby efficiency, lobby friendliness, and Server product knowledge as measured by guest visits and guest satisfaction surveys.I demonstrate the appropriate level of knowledge, problem-solving, and decision-making skills to drive service and sales initiatives; also, anticipate sales-related guest, team member, and operational needs and act quickly and decisively to meet those needs. Show less

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  Darden

  Sept 2012 - now

  General manager