Eugen Dan Negrutiu David

Experience

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  Daedalus Consulting

  Jul 2000 - Jan 2002

  Research Agent

  Carry out the market research required by customers.Temporary collaboration fixed term part-time job.

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  Transilvania Consult

  Aug 2000 - Jan 2001

  Project Manager

  Carry out market research and using the results for project based campaign on each locality involved.Temporary collaboration fixed term part-time job.

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  Telemobil (Zapp)

  Feb 2002 - May 2002

  Sales Assistant

  Assisting in creating the strategy and implementing it for legal dealers in order to achieve and exceed estimated targets.Managed to:-present, promote and sell retail products and services to customers.-establish, develop and maintain positive business and customer relationships.-work with customers to find what they want, create solutions and ensure a smooth sales process.-expedite the resolution of customer problems and complaints to maximize satisfaction.-reach out to customer leads through cold calling.-establish, develop and maintain positive business and customer relationships.-coordinate sales effort with team members and other central departments.-analyse the territory/market's potential, track sales and status reports.-supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.-keep abreast of best practices and promotional trends.-achieve agreed upon sales targets and outcomes within schedule.-organize and manages the shop office (point of sale).-continuously improve through feedback. Show less

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  RCS & RDS

  Oct 2002 - Oct 2007

  Head of Customer Service - Regional Marketing Manager - Sales representative

  Achievements and responsibilities: • took ownership of customers issues and followed problems through to resolution descending even on site; set a clear mission and deployed strategies focused towards that mission• developed and monitored service procedures, policies and standards, analysing statistics and compiling accurate reports for country marketing manager• supervised the public relations department (co-ordinate a team of a minimum 15 cashiers and 5 dispatchers), recruited staff and did appraisals, training and development, counselling, disciplining, and termination, nurturing an environment where staff can excel through motivation, encouragement and empowerment• oversaw and monitored management controls, departmental compliance, risk mitigation strategies and customer service-related vendor procurements and solicitations• kept ahead of industry's developments and applied best practices to areas of improvement, keeping abreast of local regulatory requirements • created a marketing plan in accordance with company's development• adhered to and managed the approved budget and also financial issues, handling cash• developed deep knowledge of the regional market place and the company relative positioning in it, and educated marketing responsibles and other marketing team members on the region• supported and assisted sales and client service teams where appropriate• organized events and analysed campaigns to make recommendations for improvement• presented, promoted and sold retail products and services to customers, maintaining positive business relationships to ensure future sales• achieved agreed upon sales targets and outcomes within schedule, being top of the team, continuously improving through feedback Show less

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  Infopiaţa

  May 2004 - Aug 2004

  Sales Consultant

  Elaboration of the sales plan, its execution and supervision of the sales teamTemporary collaboration fixed term part-time job

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  Primaria Municipiului Oradea

  Nov 2007 - Oct 2017

  Achievements and responsibilities: • publicised the centre's services and implement marketing strategies to raise its profile• gathered information on, and work with, local businesses and visitor attractions• planned and organized events, produced guides and other marketing literature• kept up to date, communicated information effectively to members of the public and dealt with inquiries in person and by post, email and phone• controlled and monitored the centre's budget to make sure targets are met in the most cost-effective way, prepared reports for senior management and tourism businesses.• also assumed the role of fire/health and safety officer for the entire office staff Show less Achievements and responsibilities: • successfully implemented over 15 ERDF (European Regional Development Fund) projects for the full life-cycle from initiation to closure, 5 of them with over 1 million EUR budget, ensuring for each project a robust governance structure• researched and applied European, national and local strategies, policies and guidance, developed plans and managed projects in accordance with funding contract and its funding institution standards and policies, safely handling confidential, sensitive, personal information• monitored the progress of the project against the original business case and project initiation document, adapting the project, where necessary, to changing requirements and adjusting plans accordingly so that the deliverables are on time, to specified quality and within budget. Supervised Procurement for project requirements.• collated, analysed, checked and reported on complex information, while coping with ongoing project issues and interruptions in a fast-paced environment• paid high attention to detail with a high degree of accuracy and ability while working on budgets or with numerical data• supervised, delegated and allocated work to staff contributing to the integrated development and implementation of Key Performance Indicators and Critical Success Factors• performed and provided full support for internal and external audits ensuring that Post Implementation Reviews and Lessons Learned activities are initiated on completion of projects and are acted on to inform all future work Show less

  • Senior advisor as civil servant at Oradea Fortress Tourist Information Centre

    Jan 2016 - Oct 2017

  • Project manager as civil servant

    Nov 2007 - Dec 2015
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  SC Premagro SA

  Nov 2017 - Oct 2018

  Process responsible - Procurement

  Achievements and responsibilities: • Generally, to streamline enterprise processes. Particularly, started the improvements with acquisition - procurement department.• performed assessment, planning, preparation, delivery, installation, configuration, diagnosis and upgrade of both standalone and networked hardware (e.g. PC's, printers and peripherals) and software systems (e.g. PC operating systems, office products, bespoke software - ERP, anti-virus), also network and associated equipment such as Switches and UPS• provided on-site IT support for colleagues, liaised with 3rd party suppliers (through TeamViewer) to manage resolution of escalated ERP problems• supervised input-data accurate introduction into ERP by users according to the standards I created, resulting in greater ease of access and a more time-efficient process• communicated, reported and assessed with the CEO and Operations Director the need of raw and other materials for production for next period, according to the customer orders to be fulfilled, developing and monthly adjusting the annual acquisition strategy and benchmarking performance of the supply chain• performed analysis of spend for forecasts; analysed market, supplier bids for best purchase• performed web-based research and made sure every item is acquired at the lowest price possible by obtaining quotations and requesting for proposal from several suppliers, directly from producers and bypassing the intermediaries, assuring a week lasting stock of requisite for cost-effective and seamless production conditions• reorganised, kept record and compiled monthly inventory of existing goods ensuring high level of stock management efficiency• carried out routine administrative and clerical purchasing duties as Managing Purchase Requisitions, Request for proposal and orders, contracts, Purchase ledger with Accounts payable Receiving and processing invoice & Delivery Note from vendors, Approving bills of payment Show less

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  Manchester University NHS Foundation Trust

  Jan 2019 - Sept 2020

  Provided project management support for the corporate medical education services.Achievements and responsibilities: • contributed to the overall management of the project and worked on own initiative with minimal supervision in the undertaking of own duties.• updated relevant project timelines on the SHS WAVE system to ensure activity is timely, actively recorded and monitored• led on arranging relevant meetings for colleagues to ensure all relevant leads are kept up-to-date of developments• ensured processes & systems are implemented to assist with the adoption of changes• supported implementation of changes within the hospital units• acted as the main point of contact for our education leads, coordinating and documenting regular communications to ensure progress against key timescales• provided regular reports, detailing progress against project milestones, identifying any risks and solutions to ensure project objectives are delivered, and also additional reports as required for the senior team, education partners and relevant committees• led change management practices to ensure the impact of changes is accurately recorded and disseminated and assist in finding and recording solutions to difficulties• developed and implemented project management strategy to ensure timely and accurate information can be shared across the Governance structures• demonstrated effective leadership, set professional standards and worked collaboratively with key stakeholders internally and externally to deliver the project milestones• supported the facilitation of the current and future learner experience in partnership with clinical teams, education colleagues and stakeholders• ensured all information processed is kept appropriately, accurately and inline with the Data Protection Act 1998• maintained own continuous professional development and registration as appropriate (using Learning Hub)• ensured the projects are delivered within the financial allocation approved Show less Provided comprehensive and efficient front-line support as well as general Purchasing advice and assistance to all Trust Departments via means of a help desk function, actively contributing to the achievement of customer satisfaction, by ensuring the quality of service to customers meets their requirement and is consistently high and professionalAchievements and responsibilities: • provided by way of the Electronic Procurement Helpdesk a comprehensive and efficient front-line quality Integra, NHS Supply Chain and general support services to all Trust Departments by means of step by step talk through on aspects of electronic requisitioning and related issues• trained and assisted end users by phone and remotely online-entering their computers • responsible for the auto creation of electronic requisitions/orders throughout the working day to set departmental timetables• ensured that where possible all requests are placed against National, Local, Framework or SBS Contracts, all allocated Integra requisitions are converted into Purchase Orders in a timely and efficient manner throughout the working day. Ensuring all non-catalogue requests prices are checked for accuracy and actioned accordingly• assisted when necessary in periods of absence the GRN (receipt holds) by contacting end users and Receipt & Distribution stores to resolve any issues• assisted as required with other duties that are integral to the Procurement & Supplies function as identified by the Department Head• provided Finance Business Unit, Front Office Reception cover for periods of leave as and when required• where necessary, undertook competitive quotations for non-catalogue requests, utilising electronic and manual systems, as applicable including the use of the Internet, buyer’s guides, purchasing team advice etc to actively seek alternative suppliers• renegotiated non-framework prices and thus producing savings for the Trust. Show less

  • Project Manager – SHS Medical Education/Corporate Medical

    Sept 2019 - Sept 2020

  • Procurement Helpdesk Support Assistant

    Jan 2019 - Sept 2019
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  NHS Professionals

  Oct 2020 - Dec 2020

  NHS Professionals Bank Exclusive Admin & Clerical

  Providing NHS Professionals Bank Exclusive Administrative and Clerical services.Achievements and responsibilities:• Performed Reception duties• Performed Data Entry and Mining duties• Performed Clerical, Maintenance, Housekeeping and Departmental duties• Performed Patient record duties• Supplies and Stock control duties• Performed Patient care and Catering duties• Supervision and Accountability

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  Greater Manchester Mental Health NHS Foundation Trust

  Oct 2021 - now

  Responsible for the development and monitoring of effective administrative systems and processes for the investigation/completion of Incidents, Inquests, and Complaints. Lead Officer ensuring the Senior Leadership Team is fully supported in the execution of senior meetings and the provisions of administration support. To develop and manage reporting systems in order to provide the Directorate with effective timely information.Achievements and responsibilities: • Ensure complaints are investigated and comprehensive reports/responses are provided for forwarding to the Customer Care Team. To ensure all actions identified from complaints are completed and that evidence is provided within the requested timescales. To maintain a full record on Datix.• Act as central point of contact for the completion of SUIs and RCAs, offering support to relevant managers to ensure action plans, resulting from all incidents, are completed in a timely fashion and associated action planning is systemised and monitored.• Provide accurate reports to Clinical Governance meetings, in relation to complaints, SUIs and RCAs.• Undertake specific projects when requested by the Admin & Operational Support Manager or Head of Operations.• Responsibility for the line management of the Admin & Clerical staff including recruitment, retention, supervision, support and appraisal.• Lead on training and implementation admin process across area of responsibility and working to strict deadlines.• Assist in implementing any systems to improve service efficiency and the meeting of required targets.• Adapt and improve local systems and procedures around data collection/input, audit and analysis so they continue to meet the needs of the teams.• Assist in implementing any systems to improve service efficiency and the meeting of required targets.• Take appropriate action as identified through data analysis, data management and data quality/performance report for team managers, Service Managers Show less Providing efficient and effective administrative support to the busy administrative team, and receptionist coverAchievements and responsibilities: • meet and greet service users and visitors• take initial service user contact details in an outpatient setting• act as an initial point of contact and deal with telephone enquiries from external agencies where appropriate, service users and other members of staff in a professional and sensitive manner, communicating messages• process incoming and outgoing correspondence• make telephone bookings as requested (for example: - clinic appointments, meeting rooms, patient/staff travel).• provide responsive administrative support to the Admin Team, including duties such as copy typing, photocopying, e-mailing, sending and distributing faxes, filing etc.• collect information as requested, and to input into the Trust Electronic Record System in an accurate and timely manner, adhering to Trust and Directorate deadlines.• data entry and search through service user accounts on Spine and Paris, highlighting person duplicates to IT HelpDesk.• archive and retrieve records according to the daily needs of the service.• order goods, as requested by the admin/multi-disciplinary professional team, in line with the Trust Standing Financial Instructions.• actively work as part of a team in order to create working conditions conducive to providing better and fairer services to substance users, their families and the wider community.• maintain paper and electronic records in line with Trust data quality policies, and respond to internal & external service information requirements in consultation with the Head of Service. Show less Provided an efficient and comprehensive administrative support for Programmes run within the Psychological Therapies Training Centre (PTTC) and to the Tutors and Clinical Supervisors.Achievements and responsibilities:• Named MS Teams Champion for the PTTC and provide admin support to any working groups looking at online learning platforms.• Advise / assist staff in relation to financial procedures for attendance at / preparation of Training Events, e.g., non-stock requisitioning, learning agreements, in line with Trust Standing Financial Instructions (SFIs).• Collect and process information for financial purposes, including collecting fees, utilising financial software and databases to maintain up to date financial records; liaise with Finance and other organisations’ finance departments• Produce and maintain ‘user information’ guides for the relevant programmes, to support business continuity / administrative processes.• Maintain a database of purchases and fees relating to the training programme, which the budget holder can access.• Respond to enquiries and advise prospective students according to course handbook guidelines.• Take, produce and circulate minutes from Course / PTTC meetings.• Act as main point of contact and liaison for staff, visiting lecturers, students, university staff and visitors in relation to the relevant programmes.• Collate and anonymise assignments for marking; keep records of marks allocated and distribute marked assignments.• Use appropriate software for uploading student material / creating accounts.• Format, produce and distribute all teaching and marketing materials, liaising with personnel and contributors as necessary.• Organise venues / room, speakers, travel and accommodation.• Assist in the preparation and running of workshops, etc.• Update the PTTC Webpages when required.• Provide support to the PTTC team as the Microsoft Teams Champion• Provide admin support to the group looking at online learning platforms. 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  • Governance Facilitator (Staff - Non clinical - Governor)

    May 2023 - now

  • Administrator

    Dec 2020 - Apr 2023

  • Program Administrator

    Oct 2021 - Jul 2022