Toran Gilliard

Toran Gilliard

Geek Squad Agent

Followers of Toran Gilliard776 followers
location of Toran GilliardSan Antonio, Texas, United States

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  • Timeline

  • About me

    Sr. Technical Support Specialist

  • Education

    • Benedictine Military School

      -
      (Diploma)

      Activities and Societies: National Honor Society, Student Mentor, Varsity Football, Varsity Wrestling

    • University of Phoenix

      2010 - 2012
      Master's Business Administration
    • Georgia Southern University

      2000 - 2005
      Bachelors of Science Information Technology

      Specializing in Telecommunications and Networking; 2nd Discipline in Supply Chain Management, May2005

  • Experience

    • Best Buy

      Jul 2005 - Jul 2006
      Geek Squad Agent
    • Middle Ridge Elementary School

      Aug 2005 - Jun 2006
      Computer Lab Paraprofessional
    • Mitchell County High School

      Jul 2006 - May 2007
      Technology Support Specialist
    • Circuit

      Sept 2006 - Apr 2007
      Firedog Technician
    • Staples

      Sept 2007 - May 2011
      EasyTech/Resident Technician
    • Go2IT Group

      Mar 2008 - Apr 2012
      Lead Installer/Desktop Support
    • CareCore National, LLC

      Apr 2008 - May 2010
      Help Desk Analyst
    • Surgical Information Systems

      Apr 2012 - Oct 2015
      Desktop Support Specialist
    • AmkaiSolutions

      Oct 2015 - Nov 2017
      Implementation Engineer/Interface Specialist
    • Surgical Information Systems

      Nov 2017 - Mar 2018
      Systems Administrator
    • Philips

      Apr 2018 - Nov 2022
      Technical Support Engineer, HI Customer Ops - Gov't/Canada/BOS EI Support
    • Black Rifle Coffee Company

      Dec 2022 - now
      Senior Technical Support Specialist
  • Licenses & Certifications

    • Create Configure and Manage Identities

      Microsoft Applied Learning
      View certificate certificate
    • Docker Mastery: The Complete Toolset

      Udemy
      Jun 2019
      View certificate certificate
    • Microsoft Certified Professional (MCP)

      Microsoft
    • Describe access management capabilities of Microsoft Entra

      Microsoft
      View certificate certificate
    • Ubuntu Linux Server Administration

      Udemy
      Jul 2019
      View certificate certificate
    • Describe the function and identity types of Microsoft Entra ID

      Microsoft
      View certificate certificate
    • Understand Microsoft Entra ID

      Microsoft
      View certificate certificate
    • Describe the authentication capabilities of Microsoft Entra ID

      Microsoft
      View certificate certificate
    • Microsoft Certified Desktop Support Technician (MCDST)

      Microsoft
    • Introduction to Linux

      EdX
      Mar 2019
      View certificate certificate