Deep Enrich
Toran Gilliard
Geek Squad Agent
776 followers
San Antonio, Texas, United States
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About me
Sr. Technical Support Specialist
Education
Benedictine Military School
-(Diploma)Activities and Societies: National Honor Society, Student Mentor, Varsity Football, Varsity Wrestling
University of Phoenix
2010 - 2012Master's Business Administration
Georgia Southern University
2000 - 2005Bachelors of Science Information TechnologySpecializing in Telecommunications and Networking; 2nd Discipline in Supply Chain Management, May2005
Experience
Best Buy
Jul 2005 - Jul 2006Geek Squad Agent
Middle Ridge Elementary School
Aug 2005 - Jun 2006Computer Lab ParaprofessionalMitchell County High School
Jul 2006 - May 2007Technology Support SpecialistCircuit
Sept 2006 - Apr 2007Firedog Technician
Staples
Sept 2007 - May 2011EasyTech/Resident Technician
Go2IT Group
Mar 2008 - Apr 2012Lead Installer/Desktop SupportCareCore National, LLC
Apr 2008 - May 2010Help Desk Analyst
Surgical Information Systems
Apr 2012 - Oct 2015Desktop Support Specialist
AmkaiSolutions
Oct 2015 - Nov 2017Implementation Engineer/Interface SpecialistSurgical Information Systems
Nov 2017 - Mar 2018Systems Administrator
Philips
Apr 2018 - Nov 2022Technical Support Engineer, HI Customer Ops - Gov't/Canada/BOS EI Support
Black Rifle Coffee Company
Dec 2022 - nowSenior Technical Support Specialist
Licenses & Certifications
- View certificate
Create Configure and Manage Identities
Microsoft Applied Learning
- View certificate
Docker Mastery: The Complete Toolset
UdemyJun 2019 
Microsoft Certified Professional (MCP)
Microsoft- View certificate
Describe access management capabilities of Microsoft Entra
Microsoft - View certificate
Ubuntu Linux Server Administration
UdemyJul 2019 - View certificate
Describe the function and identity types of Microsoft Entra ID
Microsoft - View certificate
Understand Microsoft Entra ID
Microsoft - View certificate
Describe the authentication capabilities of Microsoft Entra ID
Microsoft Microsoft Certified Desktop Support Technician (MCDST)
Microsoft- View certificate
Introduction to Linux
EdXMar 2019
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