Experience

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  Bard, inc

  Jan 1995 - Jan 1999

  Manager, workforce development

  I drove regional business results by delivering training in the areas of management development, performance management, and workforce development/skill building.

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  At&t

  Jan 1995 - Jan 2003

  Executive director, learning and development, eastern markets

  I drove significant changes to the world of training by overseeing the Eastern Markets in an organization that supported 16,000 employees experiencing multiple acquisitions and mergers.Under my leadership, my teams united and let go of accomplishment for their own regions and embraced success for the good of the whole organization.I was responsible for continuously improving the company’s best-in-class training operations (strategy, policies, standards, processes, and systems) required to deliver and manage classroom and e-learning delivery. Key accomplishments included competency based curriculum, implementing a national career path program, driving the company rebranding strategy, delivering state of the art leadership programs and being promoted three times within a five year span. I was a key contributor to the design and implementation of LINC (performance management system), new employee orientation, change management programs, brand marketing training, and learning management system integration. Show less

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  Adelphia communications

  Jan 2003 - Jan 2006

  Vice president

  I headed Adelphia Corporate University staff of 80 which drove learning and safety strategy and programs for 15,000 employees nationally. I managed needs analysis, development, design, delivery, and administration of 400 unique blended solutions for multiple audiences. Accomplishments include: ● 15% headcount savings and an employee productivity increase of 21%● Supported opening a National Sales Call Center● Launched an integrated supervisory training program for 1,000 supervisors and an executive development action learning program for 150 vice presidents/directors within an 18-month period. ● Conducted project work with Time Warner Cable as a Learning and Development Consultant for five months during the transition of the Adelphia Communications merger/sale. Show less

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  Comcast cable

  Jan 2006 - Jan 2012

  Divisional vice president of learning & development

  ● Vice President of Human Resources & Strategic Initiatives 2010-12I directed Human Resource activities and was a key player in transformation to ensure strategic partnership with eight functional areas during a period of exponential growth and change. Key focus areas were organizational design and development, employee engagement, recruitment, performance management, change management, leadership succession and development, training, and labor/employee relations.Key player in transformations which included introduction of an HR Centers of Excellence, sales and marketing expansion, process improvements and standardization, enhanced efficiencies, and leadership development. ● Divisional Vice President of Learning & Development 2006-10I led 170 trainers who consulted and supported the organization of 21,000 employees. I worked with executives across the company in all types of functions–customer care, technical, sales, and administrative.I established training and development strategy, provided oversight and direction for all training activity including needs assessments, curriculum development, and delivery and measurement of programs in leadership development, customer service, technical operations, and sales training programs. Through this role, I heightened my appreciation of the importance of helping others navigate between corporate and regional needs, wants, and preferences into a space that was a win for all. I had the privilege of watching people grow and thrive under my coaching and guidance in an extremely fast paced environment. ● Regional Vice President, Human Resources (2009)I provided strategic leadership, direction, and interpretation of compensation, legal, training, labor and employment policies and processes.I partnered with, coached, and influenced vice presidents and other field leadership team members for several functional business units encompassing up 8,000 employees on two appointed assignments. Show less

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  Qwest communications

  May 2006 - Dec 2006

  Director of training

  I directed staff of 140 training professionals that supported performance of 8,400 employees who drove $6.7B in revenue to the bottom line. Accomplishments include:● Managed a $10M budget and resources across a 14 state region.● Accountable for company-wide strategies and programs which drove delivering superior customer service, selling the bundle, expanding distribution channels, achieving cash collection targets and aggressive operating margins. ● Responsible for promoting and developing innovative concepts regarding employee training, development, and organizational development programs. Show less

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  Imago resources, llc

  Jul 2012 - now

  President

  Imago Resources helps leaders and organizations confront complex business challenges, drive change, and manage broad-spanning workforce issues. As an HR executive and seasoned executive coach, I develop leaders, backed by an extensive background in learning and development, organizational design and talent management across technology, health care, non profit, and other diverse industries.Proven ability to build trust, provide honest feedback, and foster a supportive environment that helps clients reach their potential. Passionate about working with individuals and teams who are committed to personal and professional growth. Show less

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  Catholic health initiatives

  Aug 2013 - Jun 2019

  Chief talent & learning officer

  Lead architect and overseer of the development and implementation of a coordinated enterprise-wide talent development strategy that drives business objectives and ensures an integrated talent management approach across the organization. Provide strategic leadership and guidance to company leaders, line management and Human Resources business partners to ensure the success of all talent development initiatives, including talent acquisition, performance management, and learning. .

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  Commonspirit health

  Jun 2019 - Mar 2021

  System vice president, office of transformation and integration