Experience

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  Amazon development center

  Sept 2018 - Oct 2020

  Key account manager

  Oversaw and guided a team of 5 Account Managers, fostering a collaborative and high-performance work environment.Implemented strategic upselling and cross-selling initiatives, contributing to a significant increase in annual revenue.Conducted client needs assessments, resulting in tailored solutions and heightened client satisfaction.Managed client relationships, addressed issues, and resolved customer complaints promptly to maintain positive client experiences.Collaborated with the marketing department to develop and execute client-specific promotional campaigns, enhancing overall client engagement.Provided training for new team members and established account management best practices for continuous improvement. Show less

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  Unacademy

  May 2021 - Aug 2022

  Sr. category associate

  Video SEO Optimization: Expertise in implementing video SEO strategies and metadata enhancements for increased visibility and discoverability.Audience Analysis: Proficient in analyzing audience data to make data-driven content recommendations and improve overall channel performance.Content Management: Demonstrated ability in scheduling, publishing, and promoting videos to engage target audiences effectively.Collaboration: Effective collaboration with content creators and video editors to produce high-quality, engaging content.Community Management: Skilled in monitoring and moderating comments and engagement, fostering a positive community experience.Policy Compliance: Ensures adherence to YouTube policies and guidelines to maintain a compliant and brand-safe channel.Analytics Utilization: Experience in tracking channel performance using analytics tools to make informed decisions and adjustments.A/B Testing: Proficient in conducting A/B testing to continuously improve content engagement and optimize channel performance. Show less

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  Klub works pvt. ltd

  Oct 2023 - Jan 2024

  Key account manager

  Strategic Account Management: Demonstrated expertise in formulating and executing strategic account plans to achieve and surpass sales targets.Relationship Building: Proven track record of cultivating and nurturing key client relationships to foster lasting partnerships.Logistics and Procurement: Proficient in planning stock procurement, ensuring smooth logistical operations, and optimizing purchase order processes.Collaboration: Skilled in seamless collaboration with cross-functional teams to drive cohesive efforts toward shared objectives.Revenue Growth: Consistently achieved and exceeded revenue growth targets through strategic planning and execution.Exceptional Service Delivery: A commitment to delivering exceptional service to valued clients, ensuring satisfaction and loyalty. Show less

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  Curefit - house of cult

  Jan 2024 - now

  Program manager

  As a Program Manager, I successfully orchestrated nationwide site launches, adeptly managing coordination with internal teams and clients for flawless execution. Overseeing critical aspects such as site measurement, structural audit, design, layout, and equipment ordering, I ensured the success of projects by maintaining strict adherence to timelines and quality standards. Leading comprehensive project execution, I managed the closure of snags post-safety audits, ensuring the timely launch of centers within the targeted 60 to 75-day timeframe. My role involved seamless collaboration with various stakeholders, optimizing efficiency and streamlining operations throughout the entire site launch process. Show less