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A Viresh

A viresh

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location of A VireshDelhi, India
Phone number of A VireshView Mobile No.
Followers of A Viresh96 followers

  • Timeline

  • About me

    Sr. SME - Customer Relations - Sales

  • Education

    • Navyug school laxmi bai nagar

      1997 - 2008
      High school humanities

      Activities and Societies: Cricket, athletics , Dance Got passed with first division in humanities group.

    • S n r sons college

      2008 - 2011
      Bachelor of science (bsc) bsc catering science and hotel management

      Activities and Societies: Cricket, Dance Learn the process how a hotel management works. cooking skills and knowing the life of the consumable products. Housekeeping managements. Front office communication.

    • S n r sons college

      2008 - 2011
      Bsc hotel/motel administration/management

  • Experience

    • General motors

      Feb 2016 - May 2018
      Customer service representative

    • Concentrix

      Feb 2016 - Dec 2018
      Sr. customer service representative

    • Morris garages india

      Sept 2019 - now
      Sr. sme - customer relations - sales

      > Coordination with pan India dealerships related to the sales complaints & escalations towards the leadership of MG Motor India.> MIS Publishing to senior leadership.> Coordination with the dealerships for customer support.> Escalation Management.> Consulting across business operations, providing mentorship, & contributing specialized knowledge.> Documenting processes and disseminating information to all relevant stakeholders.

    • Concentrix

      Aug 2020 - Feb 2022
      Sr. sme

  • Licenses & Certifications

    • Diploma in advance travel and tourism

      Bhartiyar univercity