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Me'lik Etienne

Me'lik etienne

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location of Me'lik EtienneEllenwood, Georgia, United States
Phone number of Me'lik EtienneView Mobile No.
Followers of Me'lik Etienne186 followers

  • Timeline

  • About me

    IT Helpdesk Professional

  • Education

    • Codeacademy

      2022 - 2022
      Vocational degree information technology

      This course taught me one of the friendliest and most widely used programming languages. This gives me a jumpstart at breaking into the tech field and starting my journey on becoming a back-end developer.

    • Codeacademy

      2022 - 2023
      Vocational degree computer science

      Pairing the knowledge I've gained from this course with my back-end development skills, I am an entry-level full-stack developer.

    • Coursecareers

      2023 - 2023
      Information technology course

      Activities and Societies: Hands-on curriculum included: Cloud Computing Overview (Azure tenant and subscription creation) Microsoft Azure Compute and Networking Help Desk Ticketing Systems (osTicket - installation and usage) Virtual Private Networks (VPNs) Active Directory (installation, configuration, and usage) DNS in Windows Server Network File Shares and Permissions

  • Experience

    • Social status solutions llc

      Jan 2023 - Jun 2023
      Information technology specialist

      ● Responsible for outbound marketing and generating sales● Troubleshoot devices● On the phone tech support● Translate tech jargon to non-tech users

    • Coursecareers

      Feb 2023 - now
      Information technology help desk

      https://github.com/Floowetic/Creating-a-vm.gitMicrosoft AzureVirtual MachinesHelp Desk Ticketing Systems (os Ticket)Virtual Private NetworksActive DirectoryDNS ExplorationNetwork File Shares and permissions

    • Planet fitness

      Jul 2023 - now
      It tech support

      ● Increased store overall retainment by 6% by the first month of employment● Troubleshoot devices● Configure memberships databases● On the phone customer support● Trained and supervised other employees● Managed company’s Saas

  • Licenses & Certifications