
Me'lik Etienne
Information Technology Specialist

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Connect with Me'lik Etienne to Send Message
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About me
IT Helpdesk Professional
Education

CodeAcademy
2022 - 2022Vocational degree Information TechnologyThis course taught me one of the friendliest and most widely used programming languages. This gives me a jumpstart at breaking into the tech field and starting my journey on becoming a back-end developer.

CodeAcademy
2022 - 2023Vocational degree Computer SciencePairing the knowledge I've gained from this course with my back-end development skills, I am an entry-level full-stack developer.

CourseCareers
2023 - 2023Information Technology CourseActivities and Societies: Hands-on curriculum included: Cloud Computing Overview (Azure tenant and subscription creation) Microsoft Azure Compute and Networking Help Desk Ticketing Systems (osTicket - installation and usage) Virtual Private Networks (VPNs) Active Directory (installation, configuration, and usage) DNS in Windows Server Network File Shares and Permissions
Experience

Social Status Solutions LLC
Jan 2023 - Jun 2023Information Technology Specialist● Responsible for outbound marketing and generating sales● Troubleshoot devices● On the phone tech support● Translate tech jargon to non-tech users

CourseCareers
Feb 2023 - nowInformation Technology Help Deskhttps://github.com/Floowetic/Creating-a-vm.gitMicrosoft AzureVirtual MachinesHelp Desk Ticketing Systems (os Ticket)Virtual Private NetworksActive DirectoryDNS ExplorationNetwork File Shares and permissions

Planet Fitness
Jul 2023 - nowIT Tech Support● Increased store overall retainment by 6% by the first month of employment● Troubleshoot devices● Configure memberships databases● On the phone customer support● Trained and supervised other employees● Managed company’s Saas
Licenses & Certifications
- View certificate

CompTIA Security+ ce Certification
CompTIASept 2023 - View certificate

Introduction to Programming Using HTML and CSS
CodeAcademyOct 2022 - View certificate

Certified Information Technology Professional (CITP)
CourseCareersFeb 2023 - View certificate

Learn Python 2 Course
CodecademyOct 2022
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