Sameer Abdulsalam

Sameer Abdulsalam

Senior Customer Service Representative

Followers of Sameer Abdulsalam405 followers
location of Sameer AbdulsalamKochi, Kerala, India

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  • Timeline

  • About me

    Project manager

  • Education

    • Bangalore University

      2003 - 2006
      Bbm Marketing/Marketing Management, General
  • Experience

    • Convergys

      Dec 2006 - Nov 2009
      Senior Customer Service Representative
    • Retaj Qatar

      Jan 2011 - Jan 2013
      Hr recruiter
    • IBM India Private Limited

      Mar 2014 - Feb 2023
      • Fucntional Lead

        Mar 2018 - Feb 2023
      • Senior Technical Consultant

        Mar 2014 - Feb 2018
    • IBM

      Mar 2014 - Feb 2023
      Major Incident Manager
    • Kyndryl

      Sept 2021 - Feb 2023
      Incident Manager
    • Tata Consultancy Services

      Feb 2023 - now
      • Project Manager

        Apr 2023 - now
      • Project Manager

        Apr 2023 - Jun 2023
      • Major Incident Manager

        Feb 2023 - Jun 2023
  • Licenses & Certifications

    • Islamic studies

      Samastha kerala
    • Introduction to Digital Transformation with Google Cloud

      Google Cloud Skills Boost for Partners
      May 2022
      View certificate certificate
    • Big Data Foundations - Level 1

      IBM
      Sept 2017
      View certificate certificate
    • IBM Agile Explorer

      IBM
      Aug 2017
      View certificate certificate
    • Enterprise Design Thinking Practitioner

      IBM
      Aug 2017
      View certificate certificate
    • ITIL Foundation Level

      PeopleCert
      May 2021
    • ITIL Operational Support and Analysis (ITIL-OSA)

      PeopleCert
      Sept 2021
    • Cognitive Practitioner

      IBM
      Feb 2020
      View certificate certificate
    • ITIL specialist create deliver and support

      PeopleCert
      Jan 2022
    • ITIL Service Offerings and Agreements (ITIL-SOA)

      PeopleCert
      Sept 2019