Deep Enrich
Sameer Abdulsalam
Senior Customer Service Representative
405 followers
Kochi, Kerala, India
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About me
Project manager
Education
Bangalore University
2003 - 2006Bbm Marketing/Marketing Management, General
Experience
Convergys
Dec 2006 - Nov 2009Senior Customer Service RepresentativeRetaj Qatar
Jan 2011 - Jan 2013Hr recruiterIBM India Private Limited
Mar 2014 - Feb 2023Fucntional Lead
Mar 2018 - Feb 2023Senior Technical Consultant
Mar 2014 - Feb 2018
IBM
Mar 2014 - Feb 2023Major Incident Manager
Kyndryl
Sept 2021 - Feb 2023Incident Manager
Tata Consultancy Services
Feb 2023 - nowProject Manager
Apr 2023 - nowProject Manager
Apr 2023 - Jun 2023Major Incident Manager
Feb 2023 - Jun 2023
Licenses & Certifications
Islamic studies
Samastha kerala- View certificate
Introduction to Digital Transformation with Google Cloud
Google Cloud Skills Boost for PartnersMay 2022
- View certificate
Big Data Foundations - Level 1
IBMSept 2017 - View certificate
IBM Agile Explorer
IBMAug 2017 - View certificate
Enterprise Design Thinking Practitioner
IBMAug 2017 
ITIL Foundation Level
PeopleCertMay 2021ITIL Operational Support and Analysis (ITIL-OSA)
PeopleCertSept 2021- View certificate
Cognitive Practitioner
IBMFeb 2020 ITIL specialist create deliver and support
PeopleCertJan 2022ITIL Service Offerings and Agreements (ITIL-SOA)
PeopleCertSept 2019
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