James Patterson

Experience

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  Army & Air Force Exchange Service

  Jan 2004 - Aug 2007

  Loss Prevention Manager

  • Ensured proper operation of physical building security, alarms and camera surveillance systems.• Provided necessary training to loss prevention personnel.• Designed and monitored creative loss prevention training materials.• Collaborated with civilian police, attorneys and prosecutors to ensure appropriate legal actions executed. • Worked closely with the other management teams to increase sales associate awareness in safety.• Conducted profit enhancement meetings to review shrink results. • Improved overall shrink performance within the stores assigned to me. Show less

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  Navy Exchange Service Command

  Aug 2007 - Jun 2011

  Exchange/Store Manager

  Ensures facility operates within budget guidelines, manages payroll, expenses and oversees all NEXCOM operations at Naval Support Activity.

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  JCPenney

  Jun 2011 - Jun 2013

  Area Loss Prevention Leader

  • Ensured proper operation of physical building security, alarms and camera surveillance systems.• Provided necessary training to loss prevention personnel.• Designed and monitored creative loss prevention training materials.• Collaborated with civilian police, attorneys and prosecutors to ensure appropriate legal actions executed. • Worked closely with the other management teams to increase sales associate awareness in safety.• Conducted profit enhancement meetings to review shrink results. • Improved overall shrink performance within the stores assigned to me. Show less

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  LGC ASSOCIATES, LLC

  Jun 2013 - now

  Branch Manager

  Direct management and oversight of Kansas City operations of LGC Associates, LLC • All associate management including scheduling, placement and disciplinary action• Manage and process payroll for 2,000+ associates weekly • Large event coordination, planning and staffing in the KCMO & KCKS area at major sporting arenas, casinos, convention and hotel venues• Ensure branch operates within budget guidelines and manages expenses• Ensure all sites are in compliance with Safety and Environmental guidelines• On-going coaching and development of event staff and internal office associates• Solely responsible for all client contact and retention responsibilities • Responsible for sourcing new talent Show less