Atikah Abdul

Atikah Abdul

Retail Assistant (Factorie)

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location of Atikah AbdulSingapore

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  • Timeline

  • About me

    Digital Marketing and Sales Expert

  • Education

    • Rowville Secondary College

      2009 - 2013
      Victorian Certificate of Education (VCE) PSYCHOLOGY
    • Management Development Institute of Singapore

      2016 - 2017
      Diploma in Psychology

      Modules:- Applied Marketing- Employee Assessment and Leadership Development- Clinical Health Psychology- Group Dynamics

    • NTUC LearningHub

      2021 - 2021
      Certificate of Digital Customer Relations Customer Service Management

      Certified modules: - Effective Communication Skills- Decision Making at Supervisory Level- Digital Marketing and Content Marketing Strategy- Fundamentals of Project Management (Agile and Scrum)- Fundamentals of PDPA - Enhancing Productivity with Microsoft Suite- ICDL: Microsoft EXCEL ADVANCED (2019 / Office 365)

  • Experience

    • Cotton On Group

      Jul 2016 - Feb 2018
      Retail Assistant (Factorie)
    • UNIQLO

      Mar 2018 - Jun 2019
      Senior Full Time Associate

      Team leader at Uniqlo Singapore.- Part of the Work Schedule Team - managed 50 team members roster weekly and 20 team members roster daily. - Managing store to store console weekly to avoid overstock and zero stock- Received Best Customer Service Award in 2019

    • Cotton On Group

      Jul 2019 - Mar 2021
      Retail Sales Supervisor

      Managed a team of 6-8 part timers and assisted store manager to hit KPIs by giving full customer service, follow the VM guidelines and having a standard start and end of day.

    • Envy Her PTE LTD

      Nov 2021 - now
      • Sales Marketing Manager

        Nov 2021 - now
      • Business Development Manager

        Nov 2021 - now
    • Envy Her Crafts

      Jan 2023 - now
      Co-Owner
  • Licenses & Certifications