Syamkumar Sasidharan

Experience

• 

  Hotel BLUE NEST

  May 2004 - Jun 2004

  Trainee Waiter
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  Hotel AQUASERENE-TULIP STAR HOTELS LTD

  Aug 2004 - Jul 2005

  Food & Beverage & House Keeping Trainee
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  Hotel CHAITRAM- KTDC

  Sept 2005 - Mar 2007

  Management Trainee
• 

  SAAD Group Of Companies

  Oct 2007 - Oct 2009

  Food Service Captain

  Scope of work:-• Responsible to manage the food service for three Specialty Restaurants-Japanese, Italian & Lebanese. • Analysis & control of sales, costs, quality & presentation of food.• Reviewing the food preparation and checking this conforms to standards.• Attend to complaints concerning Service & Standards.• Keeping abreast of trends and developments in catering industry such as menus, consumer tastes and management issues.• Responsible for effective cost control.• Ensure customer satisfaction & gratification with our service & Standards. عرض أقل

• 

  Newrest

  Dec 2009 - Mar 2017

  Scope of work:-• Managing the camp which serves 12 thousand meals per day and also site service at 20 locations • Responsible for the proper service delivery and respect of contractual terms for the best interest of Newrest Gulf• Monitoring food hygiene and safety standards, carrying out risk assessments and maintaining high standard.• Monitoring the quality of food, products and service provided by tasting and asking customers for their views.• Coordinating and overseeing diverse types of tasks and duties being carried out in the kitchen area. • Ensuring that members of staff correctly interpret and implement any instructions given to them whilst at work.• Maximizing the client satisfaction & also Manage efficiently our human resources (productivity & quality)• Efficiently managing the Housekeeping, Waste Management activities of the camp.• Confirm all the end of month documents are submitted to head office on time (meal sheets, Petty Cash, Time Sheet)• To attend to all internal and external customer complaints and achieve satisfactory closure• Supervising the kitchen and waiting staff and making sure that they fully understand their role and duties. عرض أقل Scope of work:-• Managing 12 sites of various Clients in Oil & Gas Industry under Petroleum Development Oman.• Worked for Facilities Management contracts with Schlumberger, Halliburton, Saxon for last four years.• Maximize the client satisfaction &Manage efficiently our human resources (productivity & quality)• Meet the cost targets and HSE standards ,Initiate the required training.• Responsible for the proper service delivery and respect of contractual terms for the best interest of Newrest Wacasco• Respect assigned cost and sales targets and ensure proper stock and cash book management• Confirm all the end of month documents are submitted to head office on time (meal sheets, Petty Cash, Time Sheet)• Assist the site to plan menus & Preparation, implementation of the work schedules.• To be responsible for implementing company discipline and grievance procedure• To effectively supervise staff to ensure all HSE rules and procedures are followed and hazards/near miss and accidents are properly reported.• To be proficient in client communication and reporting to Operations Manager.• Attend client meetings & In charge of mobilization (orders, food, equipment, staff list..) and demobilization (food, equipment, staff transfer)• To attend to all internal and external customer complaints and achieve satisfactory closure• To take the necessary action in the event of a crisis associated with employee safety, food contamination, commodity non-conformance and environmental contamination. عرض أقل

  • Catering Project Manager

    Feb 2015 - Mar 2017

  • Area Manager

    Dec 2009 - Feb 2015
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  AYTB

  Apr 2017 - Sept 2022

  Area Manager Western Region - Housing & Catering
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  BISCAT Catering & Housing Services

  Sept 2022 - now

  Operations Manager