Michelle Risch

Experience

• 

  Compucom

  Feb 2003 - Jan 2008

  Consultant to GEHC and assist in the day to day operations of the Data Center. Assist in troubleshooting of issues when systems go down, run network cables, SAN cables and install memory, HBA's and NIC's when needed. Work very closely with the individuals reporting to me to ensure that everyone is well informed. RTL consultant to GEHC, prior to CompuCom merger. Assisted with the returns of leased equipment in a timely manner and assisted the end user to get it done with as little down time as possible. Worked closely with the remote personnel to ensure all data was transferred and they were up in running in less than 24 hours.

  • Data Center Tech Team Lead

    Aug 2004 - Jan 2008

  • Data Center Tech

    Jan 2004 - Jan 2007

  • Return to Lease Administrator

    Feb 2003 - Aug 2004
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  Glotel, Inc.

  Jan 2008 - Jul 2008

  Implementation Specialist

  Responsible for receiving servers into the DC, making sure all network and SAN requests are completed and floor space assigned. Order any power for new racks when necessary. Responsible for making sure that all decom servers are removed, network and SAN removed and server shipped to appropriate location. Troubleshooting network, SAN and other issues and work with vendors to get hardware in to fix problems with servers.

• 

  The Adecco Group

  Jun 2010 - May 2011

  responsible for finding/locating necessary parts to repair equipment that is no longer under warranty.

  • Customer Service Rep GE Healthcare

    Jan 2010 - May 2011

  • Parts Analyst

    Jun 2010 - Jan 2011
• 

  Flex-Staff Inc.

  Aug 2012 - Dec 2014

  CSI Administrator to Manitowoc Cranes

  • Track all CSI Surveys, wholesale, service and annual.• Analyze data to find the CSI Score, NPS and response rates.• Run monthly, quarterly and annual reports.• Work closely with the Field Performance Engineers to ensure the customers are heard and assisted in a timely manner.• Provides leadership to facilitate operational and organizational improvements and working relationships.• Facilitate weekly meetings globally, with vendors to ensure that they have all the necessary information to conduct the surveys.• Ensures continuous implementation, enforcement, and compliance with policies and procedures and related safety requirements.• Builds, develops, and manages a strong team of survey providers to build relationships with the customers of Manitowoc Crane. Show less

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  Manpower

  Apr 2015 - Aug 2015

  HR Administrative Assistant

  Schedule interviews, manage calendar of the HR Manager, research, event planning, filing, prepare new hire packets

• 

  Sheboygan Police

  Aug 2015 - Oct 2015

  Dispatcher

  Dispatcher for the police, sheriff and 911

• 

  Aerotek

  Dec 2015 - Jul 2016

  Data Analyst

  I am temping at Kohler Power Systems in Mosel, WI. Working on validating that all information in the new Variant Pricing SAP system is correct. The project went live in Jan. 2016 and we are still finding issues regarding cost/price for items involving the making of all generators. My job is to find such errors and alert the appropriate teams for correction.

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  Aerotek

  Sept 2016 - Jan 2018

  • Material Control Clerk KPS

    Jan 2017 - Jan 2018

  • Associate Project Manager

    Sept 2016 - Jan 2017
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  Kohler Energy - Engines

  Jan 2018 - Apr 2023

  • Publication Coordinator II

    Sept 2021 - Apr 2023

  • Material Coordinator

    Jan 2020 - Sept 2021

  • Material Control Clerk

    Jan 2018 - Jan 2020
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  Kohler Power Systems Americas

  Apr 2023 - May 2024

  Material Scheduler
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  KOHLER Energy - Generators (SEA)

  May 2024 - now

  Material Scheduler

  We are now a standalone business, currently known as Kohler Energy. New name due in October and more to come in this very exciting opportunity to grow.