Imam Arif

Experience

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  PT PAL Indonesia (Persero)

  Jan 2014 - Feb 2014

  On The Job Training

  Maintenance and observation of practical work in field Ship Building and General Engineering is Plan Production Control, Hull Construction, Erection, Hull Outfiting and Acomodation Outfiting, Machinery Outfiting and Electrical Outfiting.

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  PT. Industrial Robotic Automation

  Nov 2015 - Aug 2019

  Mechanical & Electrical Research and Development

  Responsibilites :1. Confer with engineers, customers, and other to discuss existing or potential projects and products.2. Design, implement, maintenance, and improve mechanical instruments, equipment, facilities, components, products, and system for commercial and industrial purposes.3. Operate computer-assisted engineer and design software and equipment to perform engineering tasks.4. Coordination with manufacture, construction, installation, maintenance, documentation, and testing activities to ensure compliance with specifications, and codes with customers requirements appropriate5. Inspect completed installations and observe operations, to ensure with design. Show less

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  FILLOMATIC GLOBAL INDUSTRIES, PT

  Sept 2019 - Feb 2021

  Mechanical Design Engineer

  Mechanical design engineers create, develop and test products such as machines, tools andsensors. They solve problems by applying the principles of physics, chemistry andmechanics to the real world. They also collect data on prototype performance and supervisethe manufacturing process for their designs.Responsibilites :1. Study plans for upcoming generation of engine models, and develop strategies forimproving upon current models2. Design products using CAD, and consult with engineering and manufacturing teammatesto ensure that designs are feasible3. Develop and build prototypes and run tests to measure their level of function4. Record and evaluate testing data, altering designs as necessary to bring them to safety,performance and efficiency standards5. Consult with fabrication teams during product manufacturing, advising them on designspecifications and providing physical assistance when required6. Research competitor products quarterly and collaborate with product development teamto generate ideas for making our products the best ones on the market7. Calculate cost estimates for final product designs, and release reports to supervisors,incorporating costs of labor, material, delivery and overhead8. Attend weekly team meetings to provide progress reports, obtain updates on colleagues ’progress, strategize on steps for following week and acquire information about projectedemerging product lines Show less

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  SYSPEX

  Mar 2021 - Feb 2023

  Field Engineer

  Responsibilites :1. To work with automation vendor and internal project sales team on all technical related details (mechanical, electrical, programming)2. Will be assigned to lead and execute installation and start-up of automation product we sell3. Practice daily project progress status update on project installation and start-up4. To manage good documentation practice on all technical related documents of each system5. To support technical team in programming and troubleshooting of any programmable devices used in any other stand-alone machine/equipment6. To create sales opportunity in upgrading of customer’s obsolete control system7. Provide technical automation support and troubleshooting to any of automation system installed by company8. Prepare necessary technical documentation as per customer’s standard requirement for hand-over and completion of project9. Prepare project execution time schedule planner10. Work closely with technical service team in area of automation related technical matter (installation, training, machine break-down, etc)11. To broaden technical service team knowledge and skill in area of automation technical related matter to help them gain new knowledge for better technical support12. Experiences in PLC Programming Show less

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  Nabel Sakha Group

  Mar 2023 - Jan 2024

  Technical and Product Specialist

  Responsibilities : 1. Taking ownership of customer issues reported and seeing problems through to resolution2. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issue3. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams4. Research and identify solutions to software and hardware issues5. Diagnose and troubleshoot technical issues, including mechanical, electrical, setup and configuration6. Ask customers targeted questions to quickly understand the root of the problem7. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue8. Properly escalate unresolved issues to appropriate internal teams (Special Case)9. Provide prompt and accurate feedback to customers10. Refer to internal database or external resources to provide accurate tech solutions11. Ensure all issues are properly logged12. Prioritize and manage several open issues at one time13. Follow up with clients to ensure their equipment are fully functional after troubleshooting14. Prepare accurate and timely reports15. Document technical knowledge in the form of notes and manuals16. Maintain jovial relationships with clients Show less

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  Festo Southeast Asia

  Feb 2024 - now

  Application Engineer

  Responsibilities :1. Provide technical consultation and support to customers in pneumatic, electric automation, and motion control solutions2. Collaborate with the sales team to deliver value-added pre-sales support, including application study, product selection, and system design3. Prepare technical proposals, sizing calculations, and solution concepts for various automation applications 4. Conduct product demonstrations, proof of concept, and presentations to highlight the advantages of Festo solutions5. Work closely with OEMs and System Integrators to develop tailored automation solutions and ensure successful project implementation6. Support customers with software tools for system configuration and integration7. Provide training and knowledge sharing for both customers and internal teams8. Solution adoption through collaborative pre-sales support with SI partners9. Coordinate with global Festo teams to align new product introduction and technical feedback from the market Show less