Christina Ramirez

Experience

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  Nurses Unlimited of El Paso

  Jul 1992 - Jul 1993

  Accountant

  Performed all billing, accounts payable, computerized payroll, financial statements, bank reconciliation, budgeting, journal entries, maintaining and reconciling general ledger and all other financial transactions.

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  City of El Paso

  Jul 1993 - Oct 1997

  Insurance and Benefits Manager

  Responsible for the preparation of budget financial forecasts and expenditure analysis of the Health Fund ($20 million yearly budget). Oversaw the entire operations of employee health benefits division. Supervised, trained, and provided performance evaluations of office staff. Counseled and educated employees on various insurance policies allowing employees to make informed decisions regarding various complicated benefit options. Developed and documented policy and procedures to ensure the proper handling by staff of employee health records and compliance with various regulations (COBRA, HIPAA, Office of Attorney General Orders, and Section 125). Prepared numerous communication pieces for department heads, individual employees and various groups of employees as necessary for the implementation of various projects. Reconciled various provider billings (medical plan insurance, TPA fees, supplemental insurance plans, prescription drug plans, dental insurance, and vision insurance). Show less

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  Ameriben Solutions

  Nov 1999 - Dec 2002

  Account Manager

  Served as the client’s primary contact to resolve medical plan issues for plan sponsor’s benefits manager, broker, plan participants’, and vendors (e.g., network, prescription benefit manager, stop-loss company, utilization review company, and other specialty services). Analyzed data and the preparation of monthly and quarterly financial and network reports. Advised plan sponsor and/or broker on various medical plan design options in order to achieve reduced cost and improve accuracy, customer service, and timely turnaround. Educated plan sponsor, plan participants and new employees on benefit administration issues and complicated medical plan and insurance options through in depth public presentations. Show less

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  El Paso Firemens and Policemens Pension Fund

  Apr 2005 - Oct 2005

  Benefits Specialist

  Directly responsible for coordinating retirement services, processing and serving as a liaison to the Pension Funds member group. Assist members with inquiries made regarding member and/or survivor benefits information, involving communicating Fund policies and procedures; processing related letters forms, checklists, and estimates; calculating vested service and payout information for benefit distributions; and, advising members on payout options upon termination or retirement. Responsible to maintain a variety of records related to members demographic and enrollment information, creditable service, contributions made, and benefit plan provisions. Show less

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  City of El Paso

  Oct 2005 - Dec 2008

  Department Administrative Manager/Administrative Analyst

  Assisted department director in the management and administration of General Services Department. The General Services Department consists of the Fleet Services Division, the Facility Maintenance division, Utility management division, Document Center, and the Office of ADA. Directly responsible for billing various departments for equipment maintenance, fuel, 911 building maintenance, copy center services, and mail room services. • System administrator for MaintStar (the Facilities management software) and Fleet Focus (the vehicle management software). • Worked in conjunction with director in creating and monitoring of department annual budget. Create monthly analysis of departmental budget. Supervised administrative staff. • Successfully managed the equipment replacement fund which consists of monitoring revenues and expenditures as well as issuing requisitions for equipment needed by various departments. • Instrumental in the development of departmental web page and updated monthly with customer reports. Show less

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  El Paso Firemens and Policemen's Pension Fund

  Dec 2008 - Apr 2016

  Benefits Manager

  Responsible for execution, planning and testing of various modules for the Fund’s new pension administration system. Directly responsible for coordinating retirement services and a liaison to the Pension Funds member’s group. Responsible for assisting members with inquiries made regarding member and/or survivor benefits information, involving communicating Fund policies and procedures; processing related letters, forms, checklists, and estimates; calculating vested service and payout information for benefit distributions; and, advising members on payout options upon termination or retirement. Responsible for maintaining a variety of records related to members demographic and enrollment information, creditable service, contributions made, benefit plan provisions and contact information. Responsible for developing, creating and maintaining the Fund’s website. Supervise two benefit specialists and accountant. Show less

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  El Paso Firemen and Policemen's Pension Fund

  Apr 2016 - now

  Deputy Executive Director

  Oversee Benefits Administration of the Fund which enrolls new members, provides member education, assists members with the retirement process, maintains member records, calculates member benefits, and processes retiree payroll. Supervise assigned staff. Responsible for creating and maintaining policies and procedures for the Fund’s Benefit Administration. Maintain and update insurance policies for the Fund. Administer the Fund’s Human Resources function. Ensure that Board of Trustees receive the information they need to make decisions for the Fund at each of the board and committee meetings. Implemented and tested the Fund’s new pension administration system as well as the self-service site for members. Integrate new updates and modules as needed to the Pension Administration System. Assume the role and responsibilities of Executive Director in his absence. Show less