
Manny Rodriguez
Volunteer

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About me
Recreation Manager- Guest Experiences at Evermore
Education

Stetson University
2012 - 2016Finance
Experience

Mercy Hospital
Jun 2007 - Jun 2012Volunteer·Dedicated upwards of 850 community service hours in a hospital setting ·Kept track of payments, sales, and inventory for volunteer uniforms to keep accounts balanced·Processed and updated volunteer files and recorded volunteer hours on a daily basis to keep the files and electronic system up to date and organized ·Organized information packets for volunteer recognition ceremonies·Prepared and assisted in orientations for new volunteers·Collected, counted, and deposited money earned during fundraisers ·Answered phone calls and questions about volunteer registration process, made photo copies of volunteer files·Sent emails about important dates and meetings and distributed flyers for auxiliary events & fundraisers Show less

Where Every Child Is A Star Inc.
Jun 2010 - Jun 2012Music Instructor, Camp Counselor·Served as rehearsal coordinator, choreographer and stage assistant for Music Theater camp·Instructed campers, ages 5 -17, in vocal technique

First Presbyterian Church of Deland
Aug 2012 - Aug 2014Choir member·Performed as a student member of the choir and as a soloist for special services·Assisted in and performed for various fundraising dinners and other church events

Nordstrom
May 2014 - Aug 2014Sales Associate·Provided customer service in person and over the phone at all times·Customer outreach for promotions, loyalty programs, and upcoming events ·Responsible for opening and closing cash register; making sure department totals are accurate·Organized stock and inventory; handled new product arrivals and shipped out customer orders

Stetson University School of Music
Aug 2014 - May 2016Choral Work Study Position·Work hand in hand with the Choral Director and University faculty performing secretarial duties·Equipment manager; responsible for setups and teardowns ·Handle shipments to other schools in the region

St. Barnabas Episcopal Church
Sept 2014 - May 2016Choir Member·Performed as a student member of the choir and as a soloist for special services·Assisted in and performed for various fundraising dinners and other church events

Roland George Investments Program
May 2015 - Dec 2015Security AnalystManaged a portfolio consisting of $3.4 million in stocks and bondsDelivered a stock pitch at a public trustee meeting for an audience of 300+Performed financial analysis assessing current and potential equities Bloomberg certified, Morningstar, Thompson Reuters, and Baseline proficient

Hernandez Consulting
May 2015 - Jul 2015InternConducted pricing analyses and various product/materials comparisons Connected with contractors for large-scale commercial and private projectsOrganized and converted big data into clear, visual graphs Ensured timely delivery and communication of bids, estimates, and proposalsServed as a translator for bilingual correspondence Performed on-site inspections and analyses

C1 Bank
Jul 2016 - Oct 2016Management Associate-Participated in a comprehensive training program designed to develop and enhance the skills of banking professionals-Completed MBA level coursework through a partnership with USF-St. Petersburg’s School of Business-Completed rotations throughout the bank’s Compliance, Risk Management, Credit Underwriting, Association Services, Retail Banking, and Lending Services divisions-Worked with executive management to develop alternative, technological solutions to address growing needs in the bank’s Association Services division Show less

Viking Cruises
Dec 2016 - Jan 2018•Served as liaison between entertainment team onboard and production team shore-side•Responsible for quality assurance of all onstage productions •Completed detailed show reports for every performance -Performed 3 large-scale production shows and 2 cabaret shows every cruise-Responsible for additional solos and duets for guest entertainment onboard-Directed passengers to appropriate muster stations during onboard emergency drills -Provided quality service to guests at shore excursions, enrichment lectures, port talks, and other onboard events -Responsible for setup and removal of sports equipment for passengers
Company Manager
Aug 2017 - Jan 2018Production Cast Vocalist
Dec 2016 - Jul 2017

Walt Disney World
Oct 2018 - Jan 2019PerformerSinger for the Voices of Liberty during the seasonal show at EPCOT, the Candlelight Processional

Viking Cruises
Aug 2019 - Jan 2023Assistant Cruise Director• Successfully covered the role and responsibilities of Cruise Director for a cumulative 4 weeks due to unexpected circumstances and/or illness• Helped facilitate the scheduling, planning, and execution of the entertainment and enrichment program onboard • Responsible for producing the daily publication for all guests and crew onboard • Responsible for preparing a daily schedule for the entertainment team (rehearsals, meetings, trainings, and performances) • Responsible for the scheduling and quality assurance of all onstage productions • Performed my own cabaret show and participated in various other performances every cruise. Put together and hosted trivia and other social activities for guests • Served as an escort for large groups of guests on various shore excursions. Greeted guests and provided quality service during enrichment lectures, port talks, and other social events Show less

Viking
Mar 2023 - Oct 2023Cruise Director-Ensure that all events and programs are brand aligned and run in a smooth, efficient, and timely manner in accordance with company standards-Produce, design, adapt, and perform my own 45-minute show(s) every cruise -In conjunction with the Broadcast Manager and Stage Manager, monitor the performance of all Entertainment Technicians.-Monitor guest satisfaction and report any issues, concerns, and suggestions-Demonstrate the ability to be a strong host, with enthusiastic and confident social skills-Host and act as Master of Ceremonies at special events, cocktail parties, and functions-Make announcements on the Public Address (PA) System-Guide and support the Entertainment Team to develop activity programming sensitive to guest needs and demographics, and itinerary fluctuations-Keep inventories of all equipment and follow up on faulty equipment that has been reported in a prompt and efficient manner-Schedule the Entertainment Department, as required, being aware of other departments and the ship’s operational needs-Lead and support a multi-cultural team, maximizing crew satisfaction, productivity, and retention-Provide competent leadership to all direct reports-Conduct performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition-Be knowledgeable and ensure the team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment, and programs-Positively contribute to achieving/succeeding Entertainment KPI goals (quality & financial) for the Entertainment Department Show less

Evermore Orlando Resort
Nov 2023 - nowRecreation Manager- Guest Experiences
Mar 2024 - nowActivities Coordinator
Nov 2023 - Mar 2024
Licenses & Certifications
- View certificate

Onboarding New Hires as a Manager
LinkedInSept 2020 - View certificate

Setting Your Financial Goals
LinkedInSept 2020 - View certificate

Business Analysis Foundations
LinkedInSept 2020 - View certificate

Critical Thinking for Better Judgment and Decision-Making
LinkedInAug 2020 - View certificate

Communicating Across Cultures
LinkedInAug 2020 - View certificate

Improving Your Conflict Competence
LinkedInAug 2020 - View certificate

Acting Decisively
LinkedInSept 2020 - View certificate

Customer Service: Managing Customer Expectations
LinkedInAug 2020 - View certificate

Make the Move from Individual Contributor to Manager
LinkedInSept 2020 - View certificate

Mastering Organizational Chaos
LinkedInAug 2020
Languages
- enEnglish
- spSpanish
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