
Beth Bannon
Administrative Assistant

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About me
Project Manger turned UX/UI Designer || Blending my passion for order, precision and creativity to deliver customer centric products
Education

University of Washington Tacoma
-Bachelor's degree MULTI/INTERDISCIPLINARY STUDIES
Product School
2022 - 2022Product Management Certification Product ManagementSuccessfully developed a Customer Loyalty Program for a Hospitality company by working through each step of the Product Development Lifecycle in a simulated work environment and team setting.• Used the Product Development Lifecycle to identify opportunities using research methods to create personas, develop use cases, competitor analysis and customer journey maps.• Set measurable goals by identifying success metrics, creating a business model canvas and SWOT analysis, and crafting a… Show more Successfully developed a Customer Loyalty Program for a Hospitality company by working through each step of the Product Development Lifecycle in a simulated work environment and team setting.• Used the Product Development Lifecycle to identify opportunities using research methods to create personas, develop use cases, competitor analysis and customer journey maps.• Set measurable goals by identifying success metrics, creating a business model canvas and SWOT analysis, and crafting a hypothesis statement.• Developed a product plan by creating a Product Requirements Document and a high-level product roadmap.• Developed the product by identifying user flows and low-fidelity wireframes and creating a 5-day Sprint and Agile team Sprint Plan.• Created a Go to Market Strategy and empathy maps to simulate a product launch.• Conducted assessments by holding an Agile Retrospective on the product launch and iterated where necessary. Show less

CareerFoundry
2022 - 2023UX/UI Design Certificate UX/UI DesignConceptualizing and designing multiple responsive web apps using the human-centered design process and Agile workflow to enable individuals to prioritize their health and wellness with ease.• Define user needs and goals through user interviews and surveys and prepare design documentation to support research and analysis to highlight pain points and real problems users are facing.• Analyze research and use out of the box thinking to problem solve the most effective solutions to deliver… Show more Conceptualizing and designing multiple responsive web apps using the human-centered design process and Agile workflow to enable individuals to prioritize their health and wellness with ease.• Define user needs and goals through user interviews and surveys and prepare design documentation to support research and analysis to highlight pain points and real problems users are facing.• Analyze research and use out of the box thinking to problem solve the most effective solutions to deliver value to users, create a profitable and successful product and an excellent customer experience.• Conceptualize and create design mockups from sketches to high fidelity wireframes and prototypes to conduct usability and preference testing and communicate design decisions and iteration based on testing results and user feedback.• Deliver design documentation to support design thinking process.• Participate in design review sessions with Tutor and Mentor to collect constructive feedback. Show less
Experience

Clover Park Technical College
Oct 2007 - Mar 2009Administrative AssistantScheduling gatekeeper, managing projects and priorities, including meeting coordination, calendars, phones, and communication. Implemented administrative processes utilizing strong organizational management skills, prioritized conflicting needs and proactively anticipated department and leadership needs.

Macmillan Education
Oct 2010 - Sept 2012Project ManagerSelected for brand new role and organizational approach to add project managers to editorial/publishing teams; managed delivery of print and digital educational English Language Teaching products for international market.Project Management: Created, owned, and implemented full project plans; identified project milestones, dependencies, resources, risks and issues and deliverables, and managed expectations.• Managed multiple projects in parallel, including full series, workbooks, textbooks, apps, eBooks, teacher manuals, websites, CD/audio. Balanced several moving parts, timelines and needs simultaneously; projects ranged from component to full series updates to developing brand new series with duration from 6 months to 2 years.• Led update of most successful series in the company; published full series in 50% less time on budget and with a reduced team.• Ensured project completion with full launch support in place, on time, to quality, budget and scope; added much needed structure to process, keeping everyone to schedule and aligned to bring products to market. • Collaborated effectively and consistently with key stakeholders, core teams, and departments, including editors, digital, marketing, sales, and production; curbed resistance to new project management approach by communicating the path forward and keeping projects on track.Risk & Issues Mitigation: Analyzed, identified, and defined risk issues for project lifecycle; developed mitigation strategy.• Communicated project parameters, including objectives, schedules, deadlines, budgets, and constraints; responded quickly to issues to reduce impact on time, cost, and quality. • Oversaw Communication Plan and provided project strategy, status reporting and dashboard updates to streamline project visibility and predictability for all levels. Budget Management: Managed project spend and budgets; tracked expenses and identified areas of potential savings. Show less

CareerFoundry
Oct 2022 - nowUX Design Student• Using the human-centered design process and an agile workflow to design a responsive web app to enable individuals to prioritize their health and wellness with ease.• Define user needs and goals through user interviews and surveys and prepare design documentation to support research and analysis to highlight pain points and real problems users are facing.• Analyze research and use out of the box thinking to problem solve the most effective solutions to deliver value to users, create a profitable and successful product and an excellent customer experience.• Conceptualize and create design mockups from sketches to high fidelity wireframes and prototypes to conduct usability and preference testing and communicate design decisions and iteration based on testing results and user feedback.• Deliver design documentation to support design thinking process and to communicate to various stakeholders including tutor, mentor, case study participants and fellow students.• Participate in design review sessions with my tutor and mentor to collect constructive feedback that hone and perfect my design skills and abilities in all areas of UX and UI design. Show less
Licenses & Certifications
- View certificate

Product Management Certification
Product SchoolFeb 2023
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