Diana Riaubiene

Experience

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  Goldman Sachs

  Mar 2015 - Nov 2015

  Event Coordinator

  • Managed high profile events on behalf of Goldman Sachs and ensured high levels of customer service• Completed all client requests in a high-quality and efficient manner• Proficiency of the global GCSS system to track events' progress and liaising with the reservation departments outside of UK• Met with new and existing clients, took the lead in showcasing the GS floors• Administrative events' work

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  BNP Paribas

  Nov 2015 - Aug 2018

  Receptionist/ Events Coordinator

  • Front of house duties on the client floor reception including switchboard• Led, coordinated, and executed corporate events for 100+ attendees• Collaboration with AV, IT, Security, Cleaning and Hospitality departments• Daily and monthly reception reports and ad hoc admin support• Fire Marshal and First Aider duties

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  Morgan Stanley

  Aug 2018 - Apr 2021

  Receptionist/ Events Coordinator

  • Covered four reception desks (incl Firm Management and Central Reservations) and operated on the switchboard across two sites of Morgan Stanley• Led, coordinated, and executed corporate events up to 100+ attendees• Liaised with AV, IT, Security, Cleaning, and Hospitality departments to ensure smooth running of the events• Daily and monthly reports, filling, minute taking, weekly event forecasts and card access control• Fire Marshal and First Aider duties, and H&S document updates Show less

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  ISS Facility Services UK

  Apr 2021 - Dec 2021

  Workplace Team Leader

  • Managed reception, switchboard, post room, meeting rooms and events• Lead, coordinated and motivated Front of House team and supervised the daytime cleaning operatives• Conducted appraisals and managed staff Rota for 5 Front of House members and 3 cleaning operatives• Assisted in staff trainings, development, and coaching• Implemented strategies and operated the business in line with the group vision and corporate values• Developed and maintained excellent relations with senior management, onsite VIP‘s and service partners• Showcased company services, technology and met with prospective clients and suppliers for site tours• Contractor management• Maintained H&S procedures; Fire Marshal, and First Aider duties Show less

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  Brit Insurance

  Dec 2021 - now

  Facilities Management Coordinator

  Office Operations and Facilities Management• Delivering soft and hard FM service to the client and 1000+ staff over five operational floors• Running projects and refurbishments to continually improve the space• Coordinating office moves, expansions, desk moves, furnishings and seating assignments whilst ensuring minimal disruption to daily operations • Maintaining excellent relationships with suppliers, and managing associated budgets and contracts• Running contractor tenders• PPMs and reactive maintenance works, and escalation• Actioning, managing, and escalating Service Desk tickets• Collaboration with HR, Post room, IT, Front of House and Landlord Team to ensure smooth day-to-day operations• Monitoring and managing the office budget, tracking expenses and ensuring cost efficiencyHealth and Safety• Ensuring compliance with H&S regulations and guidelines • Conducting regular inspections of the office space, identifying and addressing any issues or concerns promptly• Managing the overall aesthetics and cleanliness of the office ensuring it is clean, organised and clutter-free• Risk Assessments and DSE set up• Updating H&S policies and procedures• Chief Fire Marshal and First Aider dutiesHR Support• Onboarding and offboarding processes • Weekly building and H&S inductions• Security passes set up, company and building facilities assignmentEvents• Support in organising company events, meetings, and conferences• Coordinating logistics for events Show less