Sudipta Aich

Experience

• 

  Accenture in India

  Dec 2012 - Oct 2013

  Senior Customer Service Associate

  Debt Collector. Handling the financials of American Customers regarding their debts.

• 

  SterlingBackcheck

  Nov 2013 - Apr 2015

  Senior Client Service Representative

  Handling emails and calls of clients regarding background checks and their invoices etc.

• 

  GENPACT

  Jun 2015 - Jul 2016

  Senior Process Associate

  Handling Finance and Accounts as a General Ledger Analyst.

• 

  IMerit Technology

  Oct 2016 - now

  Managing the Autonomous Mobility Operations for Commuter Vision Operational works as Senior Manager L&D. Responsible for driving strategic L&D Initiatives at a domain or function level. Taking strong operational initiatives to actively achieve the organisational goals. Experienced in Core Accounting with multiple years of Accounts Payable Experience with Invoices Processing, Payment Processing and Reconciliations. Rich customer service experience with multiple international BPO and KPO within the overall service experience. Show less

  • Learning and Development Manager

    Oct 2016 - now

  • Assistant Manager

    May 2020 - Nov 2021

  • Team Lead

    Oct 2016 - May 2020