Ajsa Jones

Experience

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  American Eagle Outfitters Inc.

  Apr 2019 - Oct 2020

  Sales Associate
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  Hooters of America

  Oct 2020 - Aug 2023

  Shift Lead

  -Led a team of 5-8 staff members during shifts, maintaining high standards of service quality and efficiency.-Proactively addressed customer concerns and resolved issues to their satisfaction, resulting in positive online reviews and repeat business.-Successfully trained and mentored new team members, ensuring alignment with company policies and procedures while fostering a culture of continuous learning and development.

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  State Farm

  May 2021 - Aug 2021

  Claims intern

  -Resolved customer concerns and escalated issues as needed to ensure prompt resolution and client satisfaction.- Collaborated with internal departments such as underwriting and risk management to ensure claims were handled in accordance with company guidelines and regulatory requirements.-Successfully processed and adjudicated 60 insurance claims monthly, maintaining a high level of accuracy and efficiency.

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  National Sales Network (Headquarters)

  Apr 2022 - May 2023

  Student Ambassador

  -Served as a spokesperson for the National Sales Network, effectively communicating values, mission, and key messages to college students.-Represented NSN at industry events, conferences, and speaking engagements to showcase expertise and thought leadership.-Analyzed performance metrics and KPIs to measure the effectiveness of ambassador programs and made data-driven decisions to optimize outcomes.

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  State Farm

  May 2022 - Aug 2022

  Agency Field Specialist

  -Developed and implemented strategic plans to drive revenue growth, increase market share, and achieve profitability targets.-Provided comprehensive training and ongoing support to independently contracted insurance agents, ensuring alignment with brand standards, operational protocols, and quality assurance measures.-Collaborated cross-functionally with internal teams, including marketing, finance, and operations, to develop and execute initiatives to enhance brand visibility, customer engagement, and market expansion. Show less

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  Venture For America

  Jun 2023 - now

  Venture for America Fellow

  -Developed and executed strategic initiatives to strengthen the local startup ecosystem, including partnerships with accelerators, universities, and government agencies.-Conducted market research and analysis to identify emerging trends, market opportunities, and competitive landscapes for startups.-Coordinated entrepreneurship programs, workshops, and events to engage with the startup community and foster collaboration.

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  DebtBook

  Aug 2023 - May 2024

  Sales Development Representative II

  -Skilled in identifying and qualifying high-potential leads to fuel sales pipeline and support business growth objectives.-Proficient in reading and analyzing financial documents, including annual reports, financial statements, and compliance documents.-Proficient in leveraging CRM tool HubSpot to manage leads, track progress, and optimize sales processes.

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  EvenUp

  May 2024 - now

  Sales Development Representative