Md Anaytullah Ansari

Experience

• 

  GMR Chhattisgarh Energy Private Limited

  May 2019 - Jun 2019

  Trainee
• 

  Precision Erectors and Services pvt ltd

  Jun 2019 - Jun 2019

  Trainee
• 

  Gammon India Ltd

  Jun 2019 - Jun 2019

  Trainee
• 

  Deloitte India (Offices of US)

  Jul 2021 - Oct 2021

  Analyst

  - Help medical practitioner troubleshoot issues they encounter while using the software andprovide actionable tips to resolve the problem.- Define, document and maintain procedures, SLAs and knowledge base to support the platformsto ensure consistent service levels are achieved across the global support team.- Respond to medical practitioners queries in a timely and accurate way, via phone, email or chat.- Communicate with practitioners via phone, chat, email, and/or a support ticketing system toassess the scope of the problem and determine resolution.- Ensure that solution and application support documentation is always at the highest quality andaccuracy.- Tasked to ensure the proper functioning of applications bundle.- Update and maintain internal Databases. Show less

• 

  Optum

  Nov 2021 - now

  - In my current role, I lead a team of 5 members, including 2 freshers whom I actively train andmentor to accelerate their growth.- In addition to managing the team, I focus on enhancing our platform's backend services toensure optimal performance and user experience.- Designed, implemented and worked on services, coded in Java, with robust connectivity tocritical tools including MySQL, Kafka, and Vault. These integrations were pivotal in enhancingthe efficiency and fortifying the security protocols of our services.- I've diligently enhanced our platform's backend services, ensuring strict compliance withcompany standards and fortifying them against vulnerabilities. My efforts have been dedicatedto creating a safe and secure environment, safeguarding our systems against potential threats. Show less - Designed a service to monitor and manage NAS storage, optimizing space utilization andautomating file cleanup based on business rules.- Revised existing services and developed new ones to align with evolving business needs.- Generating reusable codes and UI fragments which saves the development time.- Troubleshooting day-to-day issues using the ServiceNow ticketing tool, identifying root causes,and implementing solutions.- Analyze and review the business requirements and functionalities and design user interactionson digital forms and their respective end-to-end flow.- Produce test automation scripts that can save 100% of the manual work hours required formaintenance testing.- Review and analyze system specifications, identify the gaps and provide suggestions to bridgethem.- Accomplished creating complete framework for end to end test automation for variousproducts.- Authored, edited and formatted release notes, quick reference cards, and installation andconfiguration user guides. Show less

  • Senior Software Engineer

    Feb 2024 - now

  • Software Engineer

    Nov 2021 - Feb 2024