Moamar S Imsong

Experience

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  TTEC

  Jan 2020 - Jul 2020

  Customer Service Representative

  helped the customer resolved the issues via mail, chat, calls and professional relationship providing a positive customer experience and satisfaction.

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  Park Inn by Radisson

  Mar 2021 - Jul 2021

  Guest Services Associate

  Worked as an operation trainee

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  Lite Bite Foods Pvt Ltd

  Oct 2021 - Jun 2022

  Guest Services Associate

  Assist guests in order selection by promoting specific menu items and specials. Respond to inquiries regarding meal preparation and service. Up-sell appetizers, specialty beverages, and desserts to increase guest check averages. Conducted inventory tracking and restocked supplies.

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  Le Meridien Gurgaon

  Jun 2022 - Nov 2023

  Guest Services Associate

  Worked in all the outlets of the department when needed and delivered excellent customer relations, building and maintaining a positive and professional relationship providing a positive guest experience and satisfaction.Mannaged and maintained inventory of the bar, requisition, liquor, wines etc.,Prepare and served coffee drinks, tea, mocktail, cocktails and upselling recomended drinks to the guest.