
Bruno Balanza
Compensation and Benefits Analyst

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About me
Principal, Career Products.
Education

Universidad Católica Andrés Bello
2001 - 2006Bachelor's degree Labor and Industrial Relations
Babson College
2015 - 2015Babson Build: Entrepeneurship Program Entrepeneurship, MBA
Universidad de Los Andes
2014 - 2016Master of Business Administration (MBA) Administración y gestión de empresas, generalI participated in the 2015 International Summer School that took place at Babson University (Massachusetts, USA) were the subject was Entrepreneurship and at London School of Economics (London, UK) were current affairs, global economy, communications to investors and global marketing were part of the program.
Experience

Atento
Apr 2006 - Sept 2007Compensation and Benefits AnalystResponsible for the activities of job descriptions and salary surveys to generate estimates and analysis of compensation for the organization. Preparation of job offers to external and internal candidates. Periodic payroll reports to ensure compliance with policies and payments audits.Prior to this position , I also worked between 04/2004 and 06/2006 in positions of• Operational Quality Analyst .• Call Center Supervisor• Telemarketer

Bancrecer Grupo Santander
Oct 2007 - Apr 2008Compensation and Benefist AnalystResponsible for the activities of job descriptions and salary surveys to generate estimates and analysis of compensation for the organization. Preparation of jobs offers to external and internal candidates. Generation of reports that will support decision making in the area.

Mercer
May 2008 - nowHelping organizations across Eastern Canada optimize workforce strategies through data-driven insights and tailored rewards solutions. • Partner with HR leaders, Rewards professionals, and Compensation managers across local and global operations to solve key workforce challenges. • Provide expertise in total rewards, compensation benchmarking, workforce analytics, and pay equity, leveraging experience from previous roles. • Consistently exceed sales targets, surpassing goals in both fiscal years 2023 and 2024 by driving strategic client engagement. • Guide clients in selecting and implementing Mercer’s data solutions, ensuring they maximize value for their workforce planning and talent strategies. • Act as a trusted advisor and connector, aligning clients with Mercer’s subject matter experts (SMEs) to deliver tailored, high-impact solutions. • Support Mercer consultants by integrating data-driven insights into broader advisory projects, enhancing decision-making for clients.🔹 Key Achievements: • Surpassed fiscal targets in 2023 and 2024, driving revenue growth and strengthening client relationships. • Expanded Mercer’s footprint in Eastern Canada, building long-term partnerships across multiple industries. • Increased client adoption of Mercer’s data solutions, enabling better workforce and compensation decision-making. Show less Responsible for the growth and market launch of new products in Latin America. Bruno represents the entire region in global working groups discussing new products to gather information and analyze their potential in terms of market demand, profitability and synergies with other existing products and solutions. Suggest strategies for going to market and track the progress using growth and penetration metrics of a portfolio of products. Bruno also coordinates the presentation and training of new products to local markets. It is actively informed about each new product launched in the countries and analyzes opportunities for regional extension or coverage. Seeks synergies in the deployment of new products and eventually coordinates ad-hoc teams for this purpose. Show less After serving for more than 6 years to direct the growth and maturation of the financial services industry in Panama, I took on the responsibility of developing the entire country.In this role I worked for clients in Panama with the purpose of integrating the different solutions and Mercer businesses to their needs, the success of the role was measured by the expansion and development of clients, as well as their satisfaction with the services of consulting that are delivered and created for them.This role was part of one of Mercer's key global initiatives and required of me:- Focus on understanding key customer needs as a starting point for any discussion-Develop points of view on market needs and consequently the development of relevant solutions- Brand positioning and interaction with executive level counterparts- Collaboration across all business lines to deliver the value of the firmDuring my tenure, Panama grew 53% in revenue and 31% in local sales (2018-2020). During this time, Panama exceeded one million dollars in revenue. Show less To Assist Client in the development of of Rewards and Talent Strategy Projects such as compensation philosophy, job evaluation, competitiveness analysis, rewards policy, climate and organizational culture, competencies, multi source feedback and HR due diligence on M&A projects. The companies I work with are companies from 300 to 12.000 in Colombia and the countries of Andean Region and Central America, challenges in those are related to cultural differences among countries and cities and complexity of the projects. Show less To coordinate and execute projects related to compensation and benefits, pay ranges and job valuation.Between 2010 and 2012 I lead the creation of the Committee of Compensation and Benefits for Banks in Panamá. My role was to develop commercial accounts and to execute projects closely with clients. Those years revenue increased in more than 100% and Mercer Brand started to position in clients mind.I designed and implemented the first HR Metrics Survey for Banking Industry in Panamá. That study was lately extended to Colombia in 2014. To achieve that I challenged myself to learn about metrics and to understand with indicators were more important a Human Resource Manager in a Bank. Show less
Principal, Career Products
Nov 2022 - nowNew Products Manager, Latam | Senior Associate
Apr 2021 - Nov 2022Territory Growth Manager (Panamá) - Senior Associate
Jan 2019 - Mar 2021Talent Management Consultant - Associate (Colombia & Central America)
Jun 2014 - Dec 2018Compensation Analyst
May 2010 - Jun 2014Information Solutions Analyst
May 2008 - Apr 2010
Licenses & Certifications

Hogan Assesstment Certification
Hogan Assessment SystemsJan 2018- View certificate

Product Management with Lean, Agile and System Design Thinking
EdXFeb 2022
Languages
- spSpanish
- enEnglish
- frFrench
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