
Edward T.
Catering Service/Waiter (Part-time)

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About me
Deputy Director @ SCIA & SLA | Training Solutions, Skills Development, Product & Business Development
Education

University at Buffalo
2011 - 2014Bachelor's degree Double Degree in Business Administration and Psychology
SIM Global Education
2011 - 2015Bachelor’s Degree Double Degree in Business Administration and PsychologyActivities and Societies: -Malaysian Community in SIM (MCSIM) -Lion Dance Team (Sub-Club of MCSIM) Awarded by University at Buffalo, The State University of New YorkMajoring in International Business.

SIM Global Education
2011 - 2015Bachelor of Business Administration & Psychology Business Administration, Management and Operations
Experience

Kedai Kek Emas SDN. BHD
Dec 2010 - May 2011Catering Service/Waiter (Part-time)Receive orders from customers, prepare the utilities, foods and beverages required, recruit part-timers to help in servicing the customers, participate in setting up, decorating the venue, serve customers in banquet events, organize delivering route

Oomph Pte Ltd
Oct 2014 - Dec 2014Promoter (Part-time)Organizing products on shelves, stock count, be familiar with products and explain to customers, report to company regarding sales, recruit part-timers to help in servicing the customers

Leadership Management Singapore Pte Ltd
Nov 2015 - Mar 2016Business Development ExecutiveBusiness Development:-Research thoroughly and actively reach out to potential customers (SMEs) from various industries in Singapore-Understand their organisational and developmental needs, and provide catered solutions -Developing people and leaders in organizations to their fullest potentialMarketing:-Tasked to review and update the company's marketing material such as brochures, visual files, presentation slides etc.-Editing of marketing videos-Working as a team to organize company events for business leaders quarterly-Keep track of client's profile Show less

SIM Global Education
Jul 2016 - Jan 2017Executive, Int'l Development Division, iMICE & Executive ProgrammesiMICE (Meetings, Incentives, Conventions and Exhibitions) & Executive Programmes:-Involving in developing & managing iMICE & Executive Programmes, and operationalizing partnerships for various countries in Asia Pacific & beyond.Student Immersions:-Involving in developing & managing English Immersion Programmes for students from overseas.-In charge and assist in logistical planning & facilitating student workshops.Country Market Research:-Tasked by Business Development Department to conduct country market research in view of the company's future strategic planning. Show less
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Singapore (Cambodia) International Academy (SCIA)
Feb 2017 - nowFocusing on strategic planning, product & business development and management of new businesses in the area of student enrichment, international learning & adult learning. Aiming to kickstart & introducing change to the market, through building partnerships with like-minded organizations. -Student Enrichment/After School Programmes/Co-Curricular Activities-Winter & Summer Programmes-Overseas Learning Journey/University Visits-Pre-university programmes-Professional Training for working professionals-Conferences/Seminars/WorkshopsPORTFOLIO & ACCOMPLISHMENTSStudent's Enrichment Programmes=AY22/23 - Portfolio for CCA & Enrichment Programmes: USD 345,000 (avg PM 36%)=AY22/23 - Portfolio for Overseas Trip: USD 160,000 (avg PM 15%)=AY23/24 - Portfolio of CCA & Enrichment Programmes: USD 185,000 (avg PM 41%)Professional Training Programmes=FY2022 - Plan & Manage 8 workshops, 6 Masterclass & Conference for over 300 participants with 5 International Trainers=FY2023 - Plan & Manage 13 workshops, 2 Masterclass & Conference for over 800 participants with 7 International Trainers Show less Strategic Planning on Recruitment, Retention & Marketing & Branding-Support Division Head in strategic planning, brainstorm initiatives & new projects for division members to execute; kick start and take charge of initiatives and projects.-Support student recruitment efforts: leading a team to systemize their recruitment activity. Provide directions & ideas for team members to execute project eg. B2B collaborationKickstart new projects & departments:-Kickstart new projects: Online Enrichment Lessons, in planning and leading the team to materialize this project. -Kickstart new department - Parent Engagement, in brainstorming ideas for Parent Onboarding Programme, providing directions for the team. -Kickstart processes for Media & Communication team's production of marketing concepts. Produced 40 videos & online content. Ensuring content matches company's branding & marketing objectives.Communication with Key Stakeholders-Constant engagement with parents in gathering feedback & information for Management & School.-Communicate important decisions from Management to parents, and maintain positive relationships.-In charge of KPI for retention of existing students: Assist Managing Director to organize over 50 1-to-1 Parent Meetings. Communicate new management’s announcement/information to address parent’s concern. -Manage key accounts of over 60 students from 25 families. -Initiate and coordinate Parent-Management Meeting to address critical concerns from parents. Act as mediator & translator (Chinese) during meetings. Coordinate resources & staff management-Coordinate and lead weekly division meetings.-Coordinate resources across departments for cross-operational work.-Manage Student Services, Parent Engagement and Media & Communication team.External Liaison-Meet and support external partners (business, associations, ministries, government agencies) in their activities and be the liaison.-Attend networking events to look for business opportunities Show less -Responsible in leading a small team in student recruitment activities.-Attend networking dinners & external meetings with organization/associations/business chambers to explore business/collaboration opportunities for the company.-Provide weekly & monthly report to the Management on student enrolment numbers.-Assist Head of Student Admission and Recruitment in monitoring the overall division's performance.-Assist in proposing and managing student recruitment policies (Promotion, recruitment incentives etc.) Show less Singapore (Cambodia) International Academy (SCIA) is a member of Singapore Institute of Management (SIM) Group, leading provider of a diverse range of education pathways and professional training in Singapore.Academic:-Reports to Principals & Vice Principals of the school.-Support in curriculum planning, ICT support (software & hardware) and educational research in preparation for the set up of SCIA.-Conduct research on various academic framework and educational programmes; provide summaries and reports to Principals, assisting in academic planning. -Responsible for creating Gantt Chart, tracking and updating work progress timely. -Assist in any ad-hoc tasks assigned by the Principals. Show less
Deputy Director Business Development
Mar 2024 - nowAssistant Head, Enrichment and Professional Learning/Business Development
Oct 2020 - Jul 2024Assistant Head, Admissions and Community Engagement
Mar 2020 - Oct 2020Deputy Head, Student Admissions and Recruitment
Jul 2019 - Feb 2020Assistant Head, Community Outreach and Events
Nov 2018 - Jul 2019Manager, Student Recruitment and Business Support
Aug 2018 - Jun 2019Manager, School Administration
Aug 2018 - Nov 2018Associate Manager, Student Admission and Recruitment
May 2018 - Jul 2018Assistant Manager, Student Recruitment
Jan 2018 - May 2018Assistant Manager, Outreach and Events Operations
Nov 2017 - Apr 2018Management Executive, Managing Director Office
Oct 2017 - Dec 2017Executive (Academic), Project Office (Cambodia)
Feb 2017 - Dec 2017
Licenses & Certifications

Mastering Negotiation
EuroCham CambodiaAug 2020
Volunteer Experience
Event Volunteer
Issued by SIM University on Oct 2013
Associated with Edward T.Event Helper
Issued by SIM University on Sept 2014
Associated with Edward T.
Languages
- enEnglish
- maMalay
- hoHokkien
- chChinese
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