Charlotte Lai

Experience

• 

  3D MATTERS PTE LTD

  May 2016 - Jul 2016

  Research and Design Intern

  • Sourced for more than 100 local and international potential suppliers and analysed the information acquired to assess the reliability and potentiality of partnership with 3D Matters Pte Ltd for upcoming projects.• Liaised with more than 30 local and international stakeholders through phone conferences, emails, and face-to-face to decide on the suitability of stakeholders for partnership.• Created 3D models of engineering parts using SolidWorks ensure the feasibility of a major project in the oil and gas industry• Coordinated with the lead engineer in research to ensure the feasibility of a new 3D printing technology the company will be investing more than 300,000USD Show less

• 

  ZIEHL-ABEGG SEA Pte. Ltd.

  Dec 2018 - Jul 2022

  Marketing Engineer

  Provided sales and technical support to the field sales colleagues in Indonesia and Taiwan’s ventilation market. This includes managing the internal sales process as below:1. Coordinated with field sales to gather full details about the customer’s enquiry before the start of the internal sales workflow.2. Coordinated with colleagues and technical specialists from manufacturing plants to gather information needed for sales and technical enquiries from customers.3. Generated official quotations in accordance with the company’s margin guidelines.4. Coordinated with higher management to provide commercial support for major project enquiries.5. Raised order entries to office admin stating clearly product specifications and commercial terms for every incoming order.6. Created training material and trained new colleagues on the company’s internal sales workflow, software, and basic technical knowledgeOutside of the above-mentioned main tasks, I took on a voluntary role to lead the design process for marketing projects which include:1. Oversee and deliver end-to-end solutions for event planning and production2. Designed exhibition booths’ backdrop for local and overseas exhibitions3. Designed social media visuals and copywriting on LinkedIn monthly4. Designed advertisements for magazine and digital platforms5. Produced corporate videos for marketing purposes6. Coordinated with all stakeholders throughout the design process to ensure designs were approved and in accordance with the company’s brand guideline Show less