
Amy Castro
SERVER/BANQUET COORDINATOR

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About me
Program Director at Friendly House Foundation
Education

Santa Monica Community College
-Bachelors Human Services
Liberty University
2016 - 2020Master's degree School PsychologyGraduate Program
Experience

COCO'S RESTURANT
Jan 1988 - Jan 1996SERVER/BANQUET COORDINATORMaintain smooth operation of banquet facility. Assurance of safe and timely delivery of food and emphasis on presentation. Communicated professionally with staff,guests and stakeholders. Anticipated the needs of guests and responded to all guests with a positive attitude.

Dynamic New Visions
Jan 1996 - Sept 2007House ManagerResponsible in managing transitional housing facility for twenty two women. Facilitated weekly house meetings to discuss communal issues, problems, or situations. Served as conflict mediator for the residents. Conducted initial intake interviews and admission procedures.

Amy Castro
Jan 1999 - Jan 2006Program ManagerDirectly supervise all program staff. Carry out supervisory responsibilities in accordance with the agency policies and applicable laws. Facilitate the delivery of treatment services to participants through individual counseling, group process, multi family sessions, and educational groups. Program coordinator for residential/Outpatient Coordinator Casa de las Amigas Administered and met contractual provisions of government agencies and other contracted insurance providers. Implemented and supervised groups for Co-Occurring Disorders for three years. Work Supervised the Program Staff and delegated responsibilities. Show less

PCADD
Jan 2006 - Jan 2009Executive DirectorIncreased profits by 60% in one year through restructure of business line.Created new revenue streams through new marketing techniques. Prior to my arrival PCADD was over 100,00 in the whole and I was given the challenge to not only brake even in a 4 moth time frame but it was a landmark in the community. Known for overing 60 years of information and referral to people in need. I was able to turn that program around and it is striving to date. [actions].

Social Model Recovery Systems
Mar 2006 - nowDirector of Screening & Assessment
AWARDS & PUBLICATIONS
Jan 2009 - Jan 2014Director of Screening & AssessmentManaged a multidisplinary team of 22 professionals.; Responsible for assertaining the appropriate level of care for an individual and placing them into the caring degrees of treatment, follow-up after care placement upon completion along with medication management , sober living placement. Established and maintain goal oriented target goals for monthly assessments per clinician and met monthly budgets for 11 different programs to meet the State requirements. Diverse culture age ranges from 13 years old to 78 years old. to establish and main 11 programs wit the of the department and establish a high level of service. Respond to all telephone inquires for the multiple locations and conduct face to face interviews. Establish and maintain effective relationships and communication with the community and its stakeholders. Show less

AIR
Feb 2014 - nowDirector of AdmissionsPrepared comprehensive treatment plans for clients and deemed appropriate placement. diligently management with Worked diligently with court officials to ensure that all legal aspects are addressed and monthly case is given to the client, family members as well as the attorney and probation department. Oversee and assess up to 90 clients a month.

Sierra Madre Catering
Feb 2016 - nowCatering CoordinatorSierra Madre catering is a full service contemporary catering and events company. Food is our passion, that's why we always use the finest and freshest!http://sierramadrecatering.com/(626) 408-5200

Friendly House Foundation
Jun 2016 - nowProgram DirectorDirectly supervise all program staff. Carry out supervisory responsibilities in accordance with the agency policies and applicable laws. Facilitate the delivery of treatment services to participants through individual counseling, group process, multi family sessions, and educational groups. Program coordinator for residential/Outpatient Coordinator Casa de las Amigas Administered and met contractual provisions of government agencies and other contracted insurance providers. Implemented and supervised groups for Co-Occurring Disorders for three years. Work Supervised the Program Staff and delegated responsibilities. Show less
Licenses & Certifications

CADACII
Jun 2008
Honors & Awards
- Awarded to Amy CastroApple Award of Excellencefrom the Continuing Education Consortium Board Members of the Consortium Jun 2008 After supervising over 30 interns from Glendale Community College, ICDC, East La College, and was a trainer for CAARR and was able to not only help interns with the 12 core functions, but also find jobs, and help them meet CARF criteria on documentation, billable services, strong treatment/ discharge planning upon initial intake. I have also been recognized from the NCADD Council board members for exceptional Implementation of program out comes and objectives that are currently being used on… Show more After supervising over 30 interns from Glendale Community College, ICDC, East La College, and was a trainer for CAARR and was able to not only help interns with the 12 core functions, but also find jobs, and help them meet CARF criteria on documentation, billable services, strong treatment/ discharge planning upon initial intake. I have also been recognized from the NCADD Council board members for exceptional Implementation of program out comes and objectives that are currently being used on needs assessments questionnaires. Show less
Languages
- enEnglish
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