
Juliana K.
Marketing Internship

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About me
Product & Customer Insights @ Uber
Education

Google
2021 - 2022Professional Certificate in UX Design UX Design- Empathize with users to understand their needs and pain points - Create empathy maps, personas, user stories, and user journey maps to understand user needs - Develop problem statements to define user needs - Generate ideas for possible solutions to user problems - Conduct competitive audits - Build mockups and high-fidelity prototypes in Figma. - Plan a UX research study - Conduct a moderated and unmoderated usability study

Concordia College
2014 - 2015ATAR: 96.7
AdSchool Australia
2022 - 2022Experience Strategy and Design
University of Massachusetts Amherst
2017 - 2018Exchange program Marketing and PsychologyActivities and Societies: - Isenberg School of Management - Marketing Club Selected to participate in a highly competitive exchange program at the University of Massachusetts (Amherst)

University of Adelaide
2016 - 2019Bachelor's degree Commerce (Marketing) and Psychology
Experience

AchieverNet.
Jun 2018 - Jul 2018Marketing Internship
Reprise Digital
Aug 2018 - Jul 2020Digital Executive
Nov 2019 - Jul 2020Digital Solutions Coordinator
Aug 2018 - Oct 2019

Commonwealth Bank
May 2020 - May 2022ConsultantIn-house consultant for Australia's largest bank, solving complex and critical experience problems
.webp)
Re (M&C Saatchi Group)
May 2022 - Dec 2022StrategistGrowing some of Australia's biggest brands (Woolworths, CBA, TAFE NSW) through product, design and customer experiences

Uber
Oct 2022 - nowScoping, implementing and scaling new growth products
Program Manager, Customer Insights
Aug 2024 - nowStrategy and Operations Manager
Oct 2022 - Aug 2024
Licenses & Certifications

Google Adwords Fundamentals
GoogleAug 2018
100-101 Facebook Certified Digital Marketing Associate
MetaDec 2019
Volunteer Experience
Operations & UX
Issued by LymeLnk on Mar 2025
Associated with Juliana K.
Languages
- poPortuguese
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