Juliana K.

Juliana K.

Marketing Internship

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location of Juliana K.United States

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  • Timeline

  • About me

    Product & Customer Insights @ Uber

  • Education

    • Google

      2021 - 2022
      Professional Certificate in UX Design UX Design

      - Empathize with users to understand their needs and pain points - Create empathy maps, personas, user stories, and user journey maps to understand user needs - Develop problem statements to define user needs - Generate ideas for possible solutions to user problems - Conduct competitive audits - Build mockups and high-fidelity prototypes in Figma. - Plan a UX research study - Conduct a moderated and unmoderated usability study

    • Concordia College

      2014 - 2015
      ATAR: 96.7
    • AdSchool Australia

      2022 - 2022
      Experience Strategy and Design
    • University of Massachusetts Amherst

      2017 - 2018
      Exchange program Marketing and Psychology

      Activities and Societies: - Isenberg School of Management - Marketing Club Selected to participate in a highly competitive exchange program at the University of Massachusetts (Amherst)

    • University of Adelaide

      2016 - 2019
      Bachelor's degree Commerce (Marketing) and Psychology
  • Experience

    • AchieverNet.

      Jun 2018 - Jul 2018
      Marketing Internship
    • Reprise Digital

      Aug 2018 - Jul 2020
      • Digital Executive

        Nov 2019 - Jul 2020
      • Digital Solutions Coordinator

        Aug 2018 - Oct 2019
    • Commonwealth Bank

      May 2020 - May 2022
      Consultant

      In-house consultant for Australia's largest bank, solving complex and critical experience problems

    • Re (M&C Saatchi Group)

      May 2022 - Dec 2022
      Strategist

      Growing some of Australia's biggest brands (Woolworths, CBA, TAFE NSW) through product, design and customer experiences

    • Uber

      Oct 2022 - now

      Scoping, implementing and scaling new growth products

      • Program Manager, Customer Insights

        Aug 2024 - now
      • Strategy and Operations Manager

        Oct 2022 - Aug 2024
  • Licenses & Certifications

    • Google Adwords Fundamentals

      Google
      Aug 2018
    • 100-101 Facebook Certified Digital Marketing Associate

      Meta
      Dec 2019
  • Volunteer Experience

    • Operations & UX

      Issued by LymeLnk on Mar 2025
      LymeLnkAssociated with Juliana K.