Sylvia Ishegbe

Experience

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  Pucco Ventures Nigeria LTD

  Nov 2006 - Oct 2007

  Sales Executive and Accountant

  •Conducted market research to identify selling possibilities and evaluated customer needs.•Prepared and delivered appropriate presentations on products and services.•Created frequent reviews and reports with sales and financial data.•Ensured the availability of stock for sales and demonstrations.•Managed all accounting transactions and prepared budget forecasts.•Reconciled accounts payable and receivable.•Audited financial transactions and documents.

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  Springbank plc

  Nov 2007 - Dec 2010

  •Identified and assessed customers’ needs to achieve satisfaction.•Built sustainable relationships and trust with customer accounts through open and interactive communication.•Provided accurate, valid and complete information by using the right methods/tools.•Handled customer complaints, provided appropriate solutions and alternatives within the time limits.•Ensured customers' transactions (Manager's Cheques, NIP) were processed within approved service turnaround time.•Updated and maintained proper accounting records and documentation of the branch transactions to prevent fraud and irregularities.•Coordinated various operations units of the branch to ensure the achievement of stated turnaround times for products/services. Show less •Performed market research to identify new opportunities and engaged with executives to establish strategies for pursuing those new opportunities.•Created and improved proposals for our existing and new clients.•Developed and sustained solid relationships with company stakeholders and customers.•Collaborated with team members to determine the most viable, cost-effective approach to pursue new business opportunities.•Met with potential investors to present company offerings and negotiated business deals.•Facilitated customers’ credit and loan recovery. Show less

  • Customer Service Representative/ Funds Transfer Officer

    Apr 2010 - Dec 2010

  • Business Development Officer

    Nov 2007 - Mar 2010
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  Federal Radio Corporation of Nigeria

  Jul 2014 - Sept 2022

  •Writing and publishing content for websites, blogs, videos, social media posts/campaigns and email campaigns.•Overseeing the production of digital media including videos, website development, online advertising, and email marketing.•Creating concepts and designs for new digital projects.•Coordinating with project directors to guarantee the workflow, documentation, and design standards are being upheld.•Ensuring all content is on brand and meets the organization's requirements. Show less

  • Digital Content Producer

    Aug 2019 - Sept 2022

  • On Air Personality

    Jul 2014 - Sept 2022
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  LearnBigga

  Jun 2022 - now

  Junior Project Manager