BENSON OKAFOR, CPO, SAS, CPMP,

Experience

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  United Bank for Africa Plc

  Aug 2006 - Jan 2009

  Marketing Executive

  • Prepared credit proposals for loan approvals for my clients.• Processed consumer loans using Finone application.• Marketing of the banks range of financial products and services.• Maintained strong liaison with Head Office to ensure customers’ requests are treated and handed over on time and efficient Customer Relationship Management.

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  Nakem Oil and Gas Company Limi

  Feb 2009 - Oct 2009

  Marketing/Sales Operations Manager

  • I was responsible for the sourcing, purchase and marketing of petroleum products.• Increased sales revenue by 15% through powerful sales negotiation from suppliers and buyers of our products.• Responsible for the scheduling of the day-to-day activities of sales and operations team’s activities and report sales to my supervisor.• Reduced financial inconsistencies while accessing and reifying invoices and expense reports.• Generated and developed sales leads through networking and referral system to acquire new clients.• Managed a team of 5 sales and operations staff assigning them tasks and responsibilities and monitoring performance. Show less

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  Technocrime Security Limited

  Apr 2010 - Nov 2014

  Security Operations Manager

  • Responsible for coordinating and managing the company’s guard force deployed to various clients.• Developed a cross functional relationship with the training officer and admin in guard recruitment, training and vetting exercises.• Responsible for designing standard operating procedure both the field guards and officers on patrol.• I was pronounced member of the Executive Management Meeting (EMM) designed to formulate policies and procedures for strategic direction of the organization.• Conducted risk and vulnerability assessment of client sites before contract activation.• Provided monthly security reports to management and to our clients which details our operations and areas of improvement. Show less

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  Corporate Vigils Limited

  Dec 2014 - Oct 2019

  Security Operations Manager

  • Conducted risk assessment survey of new client sites identifying risks, threats and vulnerabilities before contract engagement.• Prepared weekly/monthly security reports to clients updating them our operations and events around their business environment.• I engaged in aggressive pursuit of new clients to activation to increase client base and revenue generation.• Participated actively in strategic business plans and policy formulation with a view to increasing brand awareness and provide guide and standard in business operations.• I ensured an efficient and effective customer relationship management which gave rise increased business through referrals.• I constantly reviewed our services to our esteemed clients to ensure we maintain our service level agreement.• I prepared project costing/proposal for each contract after a careful risk and threat analysis of client site.• Performed weekly/monthly performance review of our operations and measure against business expectations and targets. Show less

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  Polo Limited

  Nov 2019 - Oct 2022

  Chief Security Officer

  • Develop security/safety policies, manuals through strategic partnership with management with a view to guiding our operations.• Supervise a team of 11 officers including Mobile Police, Spy Police and Security Guards assigning tasks and responsibilities and measuring performance.• Continuously conduct risk and vulnerability assessment of our facilities to identify new threats with a view to designing mitigating strategies.• Conducts training in various aspects of security, customer service and effective communication for the security team.• Demonstrate commitment to public, staff and organisational safety and security by engaging in constant patrol of the business premises at intervals.• Engage in effective networking and liaison with publics officials and law enforcement agents on crime and other related matters.• Initiates and reviews all operational planning and standard operational procedures (SOP) applicable to the conduct of security operations.• Provide security reports to management on weekly and monthly basis regarding our operations and the state of company assets Show less

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  Halogen Group

  May 2024 - Jun 2024

  Regional Security Manager

  . Manage security operations and services including manned guarding operations for assigned area, ensuring efficient and seamless operations, and excellent service delivery. Coordinate the delivery of customer-centric guarding services that position Halogen as a top choice for physical security solutions. Drive and manage operational performance in assigned area for achievement of defined operational and financial performance goals and metrics. Enforce and ensure adherence to with standard operating procedures; service standards; related protocols, policies and processes; to minimize security and operational risks and enable high quality service delivery. Prepare and present periodic and ad hoc operations reports as required. Support the design and implementation of strategic plans and initiatives to facilitate achievement of business goals including growth and expansion. Promptly resolve operational issues or escalate for support where appropriate. Provide expertise on security risk management and related areas . Support the development of security protocols, policies, and procedures necessary for safeguarding lives and property. Conduct risk assessment and analysis; continually identify security risks, define and advice on best fit mitigating strategies to protect our business and our clients. Prevent or minimize claims in assigned area through regular customer risk assessments and advisory. Manage client relationships in assigned area for best business outcomes including retention and revenue expansion. Facilitate prompt response to client needs, and resolution of issues, queries and complaints. Oversee and ensure complete and timely deployment of operatives, support staff, tools and resources to fulfill contract requirements. Manage and supervise the team for high performance; drive and manage performance. Drive learning and facilitate development; coach; motivate. Foster team spirit and positive employee experience Show less

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  G4S

  Jul 2024 - now

  Security Manager/Consultant at KPMG Nigeria

  . To conduct security audit of KPMG offices, evaluate the security situation of the buildings and profeer solutions. Develop, implement, review and maintain a viable security strategy for KPMG to ensure an effective and efficient security process. Supervise team members and offer other relevant training programmes for the team. Formulate an over all security policy for the approval of the senior management. Provide specialized advice to line management in all security functions, protection, intelligence gathering, information and investigation. Ensure regular compliance with all regulatory requirements, organisation standards and local security procedures. Carry conclusive investigations on incidents and accidents to create a safe environment and prevent recurrence. Prepare weekly reports on the general security status of the firm to keep management updated on security issues as well as provide real time alerts so that employees can avoid hot zones. Institute security internal controls to prevent occurrence and recurrence of security threats. Ensure good working relationships with relevant security divisions of diplomatic offices for up-to-date information. Show less