Douglas Heiniger

Experience

• 

  Contract Freighters, Inc

  Jan 1987 - Jan 2001

  • Maintain current batch and on-line programs• Analyze and develop new batch and on-line programs and systems• Knowledge and utilization of structured development and design techniques• Direct projects for complex systems, including supervision of programmers and programmer analysts• Provide on-the-job training for programmers and programmer analysts • Install and maintain EDI equipment and software• Implement and maintain EDI standards• Integrate EDI applications with existing system• Evaluate subcontractors for and purchase of Value Added Network services• Create and maintain trading partner relations• Provide formal EDI presentations to Sales and Marketing personnel during quarterly Marketing conferences • Maintain current batch and on-line programs• Analyze and develop new batch and on-line programs and systems• Knowledge and utilization of structured development and design techniques• Provide on-the-job training for programmers • Maintain current batch and on-line programs• Knowledge and utilization of structured development and design techniques

  • Senior Programmer Analyst

    Jan 1995 - Jan 2001

  • EDI Coordinator

    Jan 1988 - Jan 2001

  • Programmer Analyst

    Jan 1988 - Jan 1995

  • Intern Programmer

    Jan 1987 - Jan 1988
• 

  Contract Freighters, Inc.

  Jan 2001 - Jan 2004

  Senior Business Analyst

  • Lead efforts to interface with IT and users to determine business system requirements, conduct interviews, develop questionnaires and analyze results, conduct observations of business areas and workflow• Facilitate meetings between users and IT personnel and gather requirements, resolve issues and review requirements deliverables. Promote the IT department applications processes and procedures to users and clients• Document user business requirements using standard IT tools and techniques such as business process models, flowcharts, and use case specification documents• Interface with application development team members to share business system knowledge, ensure user business requirements are translated accurately into system design and development, and provide appropriate business system support for project maintenance efforts. Show less

• 

  CFI

  Jan 2004 - now

  • Responsible for the entire application development life-cycle.• Supervise a staff of Programmers and Business Analysts. Supervision includes establishment of skill level expectations and training plans as needed.• Create quarterly and yearly budget for programming, business analysis and applications areas• Enforce adherence to application development process and application development standards• Oversee the Management of all software application development and maintenance projects, including those performed by IT staff and those performed by contract consultants• Work with Business Analysts by coordinating the use of applications personnel to aid in the development of business requirements for projects• Work with Systems Manager to help project teams to identify appropriate technologies to meet user requirements• Work with user management to ensure that projects meet priority needs and user requirements Show less • Responsible for the entire application development life-cycle.• Supervise a staff of Programmers and Business Analysts. Supervision includes establishment of skill level expectations and training plans as needed.• Create quarterly and yearly budget for programming, business analysis and applications areas• Enforce adherence to application development process and application development standards• Oversee the Management of all software application development and maintenance projects, including those performed by IT staff and those performed by contract consultants• Work with Business Analysts by coordinating the use of applications personnel to aid in the development of business requirements for projects• Work with Systems Manager to help project teams to identify appropriate technologies to meet user requirements• Work with user management to ensure that projects meet priority needs and user requirements Show less • Responsible for the entire application development life-cycle.• Supervise a staff of Programmers and Business Analysts. Supervision includes establishment of skill level expectations and training plans as needed.• Create quarterly and yearly budget for programming, business analysis and applications areas• Enforce adherence to application development process and application development standards• Oversee the Management of all software application development and maintenance projects, including those performed by IT staff and those performed by contract consultants• Work with Business Analysts by coordinating the use of applications personnel to aid in the development of business requirements for projects• Work with Systems Manager to help project teams to identify appropriate technologies to meet user requirements• Work with user management to ensure that projects meet priority needs and user requirements Show less

  • Senior Manager Application Programming

    May 2016 - now

  • Manager Programming

    Oct 2015 - Apr 2016

  • Manager Programming

    Jan 2004 - Oct 2015