Experience

• 

  Intercontinental resort & casino hotel

  May 1999 - Nov 2002

  Professional service

   Quality service delivery; taking a proactive approach to guest relations Educated in service etiquette and formal service delivery  Retain consistent and reoccurring customer loyalty and following Maintain direction in chaotic circumstances

• 

  Aguirre viera food corp. trujillo alto pr

  Jan 2003 - Dec 2004

  Co-owner& vice president

  • Worked directly with all operations aspects of the restaurant • Continued to coached and trained employees in customer service • Oversaw payroll and human resource aspects for more the eight employees• Maintained contact with suppliers and vendors

• 

  Amgen

  Dec 2004 - now

  • MOD in charge of the formulation crew when the manager is not present, plan the work routine of the day, take decisions of any situations during the day.( Meetings for NC triage, WCT, daily production meetings and many others)• Responsible of MPS auditions, SOPs revisions and modifications and all GMP documents• Continues expanded my knowledge in Operation and Excellent and lean Manufacturing systems• Train and certify of new personal • Works with all formulation process as buffer preparations, medias and final products formulations• Execute CIPS, SSTR, SSAN, Periodic monitoring and all types of trouble shooting in the area.• Support the validation process, new product introduction, mechanical interventions and new project.• Performs assays of Ph., Osmolality, conductivity, protein concentration, standardizations of all laboratory equipment’s, and laboratory investigation

  • Senior Manufacturing Associate

    Mar 2012 - now

  • Senior Manufacturing Associate

    Nov 2004 - now

  • Manufacturing Associate

    Dec 2004 - Mar 2012