Deep Enrich
Mohammed Alayed
Technical Support Team Lead
1000 followers
Riyadh, Saudi Arabia
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About me
Head Of End User Support@ Riyad Bank
Education
Qassim University
2008 - 2013Bachelor's degree Computer Science
Frostburg State University
2015 - 2016Diploma Teaching English as a Second or Foreign Language/ESL Language Instructor
Experience
Cimaat
Mar 2008 - Jul 2011Technical Support Team LeadMamdouh ADV
Sept 2011 - Oct 2013Customer Services Team LeaderAlfker private School
Jun 2016 - Mar 2018Principal
بنك البلاد | Bank Albilad
May 2018 - Jun 2020IT Service Desk
Stc pay
Jun 2020 - Nov 2023Senior system support specialist
Apr 2023 - Nov 2023System Specialist
Jun 2020 - Apr 2023
STC Bank
Oct 2023 - Jul 2024End User Support Manager
Riyad Bank
May 2024 - nowHead of End User Support
Licenses & Certifications
ITIL V4
RakictSept 2019
Cisco Certified Network Associate Industrial (CCNA I)
UdemyOct 2019Microsoft SCCM
UdemyOct 2019Azuer active Directory
UdemySept 2019
CompTIA A+
Lynda.comSept 2018
Security+
Global KnowledgeApr 2019- View certificate
Change Management
Professional Development Center - Global DivisionMay 2016
- View certificate
Project Management Professional (PMP)
Professional Development Center - Global DivisionMay 2016 - View certificate
Human Resource Strategy Management
Professional Development Center - Global DivisionMay 2016 - View certificate
Strategy Management
Professional Development Center - Global DivisionMay 2016
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