Deep Enrich
Mohammed alayed
1000 followersTimeline
About me
Head Of End User Support@ Riyad Bank
Education
Qassim university
2008 - 2013Bachelor's degree computer science
Frostburg state university
2015 - 2016Diploma teaching english as a second or foreign language/esl language instructor
Experience
Cimaat
Mar 2008 - Jul 2011Technical support team leadMamdouh adv
Sept 2011 - Oct 2013Customer services team leaderAlfker private school
Jun 2016 - Mar 2018Principal
بنك البلاد | bank albilad
May 2018 - Jun 2020It service desk
Stc pay
Jun 2020 - Nov 2023Senior system support specialist
Apr 2023 - Nov 2023System Specialist
Jun 2020 - Apr 2023
Stc bank
Oct 2023 - Jul 2024End user support manager
Riyad bank
May 2024 - nowHead of end user support
Licenses & Certifications
Itil v4
RakictSept 2019
Cisco certified network associate industrial (ccna i)
UdemyOct 2019Microsoft sccm
UdemyOct 2019Azuer active directory
UdemySept 2019
Comptia a+
Lynda.comSept 2018
Security+
Global knowledgeApr 2019- View certificate
Change management
Professional development center - global divisionMay 2016
- View certificate
Project management professional (pmp)
Professional development center - global divisionMay 2016 - View certificate
Human resource strategy management
Professional development center - global divisionMay 2016 - View certificate
Strategy management
Professional development center - global divisionMay 2016
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