Experience

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  Self-employed

  Mar 2016 - now

  Tutor

  • Conducted group and one-on-one tutoring sessions for students aged 4 to 17 in various subjects• Built long-term plans and goals for each student to ensure success and progress• Monitored and tracked student improvements through spreadsheets and sit-down reviews, discussing progress and next steps• Created a tracking system for students' lessons, tasks, homework, assignments, tests, and exams• Helped students master the fundamentals of reading, writing and number sense building a solid foundation for future learning• Developed valuable skills in teaching, communication and organization through this role in a dynamic and challenging educational environment Show less

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  Newyork-presbyterian hospital

  Jul 2017 - Aug 2018

  Summer volunteer

  • Volunteered for over 160 hours at New York-Presbyterian Hospital• Conducted clerical work by organizing and maintaining patient files• Assisted patients in preparing for preoperative care, providing support and answering questions as needed• Supported nurses by supervising medical supply inventory, ensuring that necessary supplies were available• Fulfilled various duties in the outpatient surgery unit, including helping patients with paperwork and providing general support to staff• Developed valuable skills in patient care, communication and teamwork through this volunteer experience Show less

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  Halton district school board

  May 2018 - Oct 2019

  Volunteer coordinator

  • Coordinated and managed volunteers for various events at an elementary school• Worked closely with the Parent Teacher Association (PTA) and school teachers to plan and execute successful events• Took charge of finding suitable volunteers for events, signing them up and effectively communicating with them about event details and their roles• Facilitated meetings with volunteers and PTA members to discuss event planning and coordination• Demonstrated excellent organizational skills and ability to work collaboratively with diverse groups of people• Gained valuable experience in event management, leadership, and effective communication skills through this role Show less

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  Mary brown's chicken

  Oct 2020 - Dec 2021

  Cashier

  • Efficiently processed customer orders providing high-quality service, addressing questions or concerns• Demonstrated strong cash handling skills, making accurate change and balancing cash at the end of each day• Took proactive steps to ensure customer satisfaction, resolving food or service issues quickly and effectively• Maintained a clean and organized front area by restocking items and cleaning and sanitizing surfaces in accordance with Covid guidelines• Developed valuable skills in customer service, communication, and attention to detail through this role in a fast-paced restaurant environment Show less

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  Mastermind toys

  Oct 2021 - Dec 2022

  Sales associate

  • Worked providing excellent customer service and ensuring a positive and memorable experience for each visitor• Welcomed customers with a friendly and engaging attitude, assisted in finding suitable presents and handled phone queries and online orders• Resolved customer complaints, managed transactions on the POS system and accurately counted cash at the beginning and end of each shift• Handled merchandise returns and exchanges, provided personal opinions on items based on the customer's desired specifications and carefully wrapped purchases• Developed valuable customer service, communication and sales skills in a fun, dynamic retail environment Show less

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  Real fruit bubble tea

  Mar 2022 - Sept 2022

  Seasonal cashier & barista

  • Greeted customers with a positive and enthusiastic attitude, creating a welcoming atmosphere• Memorized drink orders and recipes, providing customers with information about drinks and ingredients• Prepared a variety of drinks, including teas and milk teas, to customer specifications• Efficiently processed orders and payments, returning change accurately and quickly• Effectively resolved customer issues or conflicts in a calm and respectful manner• Maintained a clean and sanitized store throughout the day and at the end of the shift in accordance with Covid and store guidelines• Developed valuable skills in customer service, communication and multitasking through this role in a fast-paced and dynamic service environment. Show less

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  Silver maple montessori

  Jun 2022 - now

  Teacher