Claire Booth

Experience

• 

  George Smith Limited

  Jan 1997 - Mar 1998

  Factory Worker

  Working as part of a team to produce high standard of hand made designer sofas. Work had to be of a very high standard, delivered on time and flawless.

• 

  Department for Work and Pensions (DWP)

  Mar 1998 - Oct 2002

  Administration officer

  Worked in a call centre environment for the winter fuel payment when the initiative was first released. I also worked in the international pensions award centre where I complete a number of daily administration tasks

• 

  Worldpay

  Nov 2002 - now

  Currently supporting corporate customers within the digital and gambling businesses as an operational relationship manager. Working to support and improve operation processes and aid in improving payment conversion. I've had multiple roles from help desk operators for internal stakeholders to external customers. Then moved to a role on the phones but dealing with complaints and complicated queries

  • Team Leader

    Jul 2021 - now

  • Relationship Manager

    Aug 2019 - Jul 2021

  • Senior corporate support manager

    Jan 2010 - Aug 2019

  • help desk call handler

    Nov 2002 - Dec 2009