Natalie Hunt

Experience

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  Accenture

  Dec 2000 - Oct 2003

  Sr. Consultant

  Experienced in managing large-scale website development projects, overseeing end-to-end processes from strategy to execution. Led initiatives to enhance website usability, taxonomy, product hierarchies, navigation, search functionality, and shopping experiences for major clients including WashingtonPost.com, Nextel, Equifax, MCI, and WorldCom.Key contributions:- Conducted in-depth website analysis and provided data-driven recommendations for improved user experience.- Designed and facilitated usability testing, including questionnaire development and task analysis for both low-fidelity (prototypes) and high-fidelity (production) environments.- Delivered comprehensive reports with enhanced process workflows, refined taxonomies, and wireframes to optimize navigation and user interfaces.Committed to creating seamless, user-friendly digital experiences that drive engagement and performance. Show less

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  Fannie Mae

  Oct 2003 - Feb 2020

  Responsible for managing relationships with key industry partners to advance digital transformation and drive workflow efficiency across the housing finance ecosystem. Collaborated across Marketing, Legal, Compliance, Risk, Technology, and Sales to bring partnerships to life. Identified industry trends, designed operational business practices to drive product distribution, guided the strategic direction of partner growth, and partnered with FinTechs on innovation to improve the loan manufacturing process. Responsible for developing a partnership framework which resulted in 50%+ time reduction from onboarding, integration to production. Show less - Led the Uniform Mortgage Data Program, improving data accuracy and loan quality by x%, which contributed to operational efficiencies and enhanced risk management capabilities. - Managed the digital transformation to redesign and modernize the mortgage loan application to help lenders better capture relevant information and support the industry’s move to digitize the loan origination process. - Formed alliances with customers, industry participants, mortgage vendors and stakeholders to gain buy-in, capture the voice of the customer (VoC), established lean business cases, prioritized quantified benefits, and validated ideas through prototyping, user interface design, and co-development. - Served as the Fannie Mae representative on the MISMO Residential Data Stands Governance committee, a collaborative industry group of financial institutions, vendors, and service providers to create consensus on data, definitions, and usage. Show less - Served as Senior Project Manager for the Phase 1 implementation of the Uniform Loan Delivery Dataset (ULDD), a million-dollar project aimed at improving data accuracy, simplifying data exchange, and enhancing confidence in mortgage loan data delivered to Fannie Mae.- Managed project-level tracking and reporting on operational readiness, scope, schedule, and risk mitigation, ensuring alignment with business and technology objectives.- Led B2B customer awareness initiatives, providing online training and implementation management services to prepare customers for ULDD readiness.- Developed business requirements, project financials and business cases, and created stakeholder presentations to communicate progress and impact.- Conducted analysis and semantic data mapping to transition from a proprietary fixed-length file to XML format. Delivered a high-quality set of Uniform Appraisal Dataset (UAD) and ULDD materials, defining all fields required for appraisal and loan delivery submission requirements. Show less - Led a team of four, providing weekly one-on-ones, mid-year and annual performance reviews, and providing career mentoring to support growth and development.- Established an internal release management framework to streamline customer-facing communications for Automated Business Solution product and technology releases, ensuring effective messaging on changes impacting customers.- Acted as a subject matter expert for IT and business teams, advising on best practices for engaging customers on new policies, product enhancements, services, and technical aspects of strategic initiatives.- Ensured customer compliance with Fannie Mae’s evolving business and technical requirements through clear communication and guidance.- Coordinated cross-functional efforts with Sales, Marketing, Customer Support, Development, and Testing teams to implement product releases for Fannie Mae’s Single Family Automated Underwriting applications.- Launched an annual customer satisfaction survey, tracking and analyzing metrics over three years, and implemented a Customer Release Metrics Dashboard to provide insights into trends, testing activity, and customer and partner engagement. Show less - Engaged with major financial institutions and overseeing strategic relationships with Loan Origination Software partners.- Provided subject matter expertise and oversight for client initiatives, including customer-facing loan origination tools, Point of Sale applications, and integration/implementation best practices, ensuring seamless mortgage service processes.- Managed integration projects across 80+ client engagements, working with leading mortgage IT organizations. - Supported business development efforts, providing sales/pre-sales support, managing partner alliances, and negotiating strategic partnerships.- Led project management for all integrations with strategic partnerships into Fannie Mae’s Automated Business Solutions, including Desktop Underwriting, Desktop Origination, Credit, PIW, and Automated Property Services.- Maintained strong strategic partnerships relationships to ensure compliance with Fannie Mae’s business and technical policies and guidelines. - Guided strategic partnerships through the Project Implementation Process, validating data integrity, end-to-end systems design, implementation, testing, operational support, and ongoing production maintenance. 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  • Director of Digital Alliances & Technology Integration

    Nov 2016 - Feb 2020

  • Director of Product Management

    Aug 2012 - Nov 2016

  • Sr. Project Manager

    Mar 2010 - Aug 2012

  • Sr. Manager of Release Management

    Jun 2008 - Mar 2010

  • Sr. Integration Consultant

    Oct 2003 - Jun 2008
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  Self-employed

  Feb 2020 - Nov 2020

  Freelance & Travel

  - Relocated from Washington, D.C., to London, U.K., embracing new opportunities in a global market.- Spent five months living in Australia, gaining international exposure and cultural insights.- Worked as an Independent Payment Consultant for Paymentsense, helping small local businesses implement contactless card payment solutions integrated with point-of-sale systems.This period allowed me to expand my professional expertise, adapt to new environments, and work independently to support businesses in optimizing their payment processes. Show less

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  Green Street

  Nov 2020 - Mar 2024

  Vice President of Data Acquisition and Partnerships
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  Solifi

  Jan 2025 - now

  Head of Partners EMEA