Abdullah Al-Salman

Experience

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  EFG-Hermes IFA

  May 2005 - Jan 2010

  Online Trading Team Leader

  • Excellent in use and configure KATs and KARs Systems• Monitoring servers.• I worked on Online trading as a Team Leader (lead a group of 5 employees, writing reports to the management, add orders to Kuwait Stock Exchange)• Worked in Call center and public relations.• Troubleshoot software remotely using NetSupport.• Manage user accounts as per company’s policy• Assist with various IT and administrative activities• Maintain a log of all issues with their status and history• Grant access to network resources like files, computers and printers• Monitor the connections between the company network and the Kuwait Stock Exchange and Kuwait Clearing Company ( Maqasa ) networks• Responsible for performing special projects to improve process efficiency and performance.• Cross train as back-ups for other staff in the case of emergencies.• Maintains high level of understanding and knowledge about local market conditions and competition.• Performs additional duties which may be required. Show less

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  Infocenter Training Institute

  Jan 2008 - Jul 2009

  Administrative Assistant

  • Preparing and ordering the classes, managing schedules, planning and organizing meetings.• I also worked on Technical Support, Call center and public relations.

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  CBK Financial Brokerage Company

  Jan 2010 - Jul 2024

  I am passionate about Banking, Investment, Brokerage, ICT, IS & Financial Services Industries and I am a hands-on, dynamic team leader who can develop a good rapport with my staff. Throughout my career I have continued to prove myself as a skilled managerial professional who is capable of handling diversified issues via demonstration of knowledge and skills, with robust commitment to assigned tasks, capability to work under pressure and independently, and the capability to perform complex tasks with superior problem-solving etiquettes. Show less

  • Customer Service Senior Officer

    Mar 2021 - Jul 2024

  • Online Trading and IT senior officer

    Jan 2010 - Feb 2021
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  Infocenter Training Institute

  Apr 2014 - Aug 2014

  Information Technology Instructor

  • Teaching MOS Diploma (Microsoft Office Skills – Word, Excel, PowerPoint, Outlook, Access and Publisher)• Teaching Microsoft Internet Explorer 8• Teaching Microsoft Windows 7• Teaching ICDL

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  Middle East Financial Brokerage Company

  May 2024 - now

  Central Operations Assistant Manager