Sergio Pinzon

Experience

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  Stewart & Stevenson

  Jul 2007 - Jan 2008

  Marketing Intern

  My role as intern allowed to gain valuable knowledge in the field of marketing. I was heavily involved in researching and presenting marketing studies on equipment specifications for companies which allowed them to realise potential marketing opportunities, allowing them to develop and grow. Responsibilities: · Worked within a group of marketing professional to organise a marketing research to retrieve information about equipment specifications used by companies and enterprises in the fields of construction, industrial design and aerial design.· Analysed key marketing data that was used as the basis for drafting research reports and strategic sales plans for the companies.· Aided in the development of relationships between clients and construction, industrial design and aerial design enterprises. Show less

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  Universidad Nacional Experimental Politécnica de la Fuerza Armada

  Nov 2008 - Nov 2011

  Professor of Industrial Engineering

  My role allowed me to put into practice the industrial engineering I had acquired in my education. As professor of engineering, I was in charge of various undergraduate classes in the field of IT engineering. My focus was mainly on providing students with the necessary tools to complete their research projects for enterprises, through the use of complex programming tools and processes.· Responsible for creating content for courses in stochastic processes, as well as the simulation process for undergraduate IT engineering students.· Advised students on their research projects and helped facilitate business relations between students and companies, giving students the opportunity to put into practice the knowledge attained in class.· Conducted practical sessions that gave students the opportunity to utilize complex programming languages such as C+, C++, python and MATLAB, and how these can be used for providing real-life solutions for small to medium sized enterprises. Show less

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  Gobierno del Estado Zulia

  Nov 2008 - Nov 2011

  Project Manager

  My responsibilities ranged from contributing to the state’s planned infrastructure projects to assisting independent entrepreneurs that acquired stated owned micro-credits to allow them to establish small to medium enterprises. My work included preparing intensive conceptual design projects that were required to meet a high level of quality and environmental standards. As a result, my studies aided in the rehabilitation of formerly degraded ecosystems of a small municipality, and the urban regeneration of Maracaibo. Achievements:· I collaborated with a specialized team of industrial engineers to research and identify possibilities for the creation of a multi-million-dollar infrastructure center that aided in the urban regeneration of Maracaibo and provided local athletes access to rehabilitation and support services. · Researched and prepared a detailed report that identified potential impacts of human activities on the ecosystem. The studies I’ve conducted were imperative in establishing the necessary guidelines and suggestions for restoring and rehabilitating a local river.· I was the youngest project manager allocated for a major process optimization project for a leading petroleum company (PDVSA). As project manager, I conducted intensive statistical studies and interviews that identified the issues that were causing delays in the company’s production processes and affecting the wellbeing of the company’s workers.Responsibilities:· Research necessary building permits and submit applications on time; follow-up review process to ascertain and receive approval.· Source and solicit suppliers and subcontractors for bid proposals prior to submission deadlines.· Liaise with subcontractors, engineers, and stakeholders involved to schedule required meetings.· Accurately prepared and completed submittal logs to ensure contract and project requirements were met. Show less

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  Instituto Universitario Politécnico Santiago Mariño

  Apr 2009 - Apr 2011

  Research coordinator and industrial engineer lecturer

  My role as research coordinator landed me as an advisor to graduate students on their research projects in the field of Industrial engineering. As an active member of the faculty of Higher Degree Committee (HDC) on academic and administrative matter relating to the students’ final research projects. In addition to this, my role professor saw me manage and run various specialized undergraduate courses in the field of project management, quality, production, and cost estimation. Achievements:· Independently organized the first major conference and academic projects exposition for the faculty of industrial engineering. At the exposition, I supervised more than 200 students’ research projects.· Awarded plaque of appreciation for the active participation in the academic and social activities of the institute.· I was hand-picked from a large group of candidates to prepare and manage a program of activities for continuing development in the field of research for the faculty.Responsibilities:· Coordinated, scheduled, and tutored more than 250 specialized research studies in fields of continual improvement process, material handling & logistics, technical and economic feasibility studies, preventative and predictive maintenance, ergonomic analysis, and competency modelling, ISO9000 quality management system, ISO14000 Environmental management within the Industrial Engineering faculty.· Effectively communicated with tutors, program director, students, agencies, and organizations to efficiently coordinate study procedures. · Provided educational oversight and management, including documents, applications processing and quality control.· Supervised, evaluated, and monitored researcher’s performance needs, requests, and complaints. Show less

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  Exotik Latin

  Jun 2014 - May 2019

  Business Development Specialist

  As a business development specialist, I oversaw a staff of 20 people. It was my responsibility to ensure that the business was running on day-to-day basis and that customer satisfaction was met. Further to this, I was also in charge of all the marketing aspects of business. To meet the projected goals for the business, I created an effective infrastructure for the business that allowed it to become financially profitable. Achievements and responsibilities: • On a yearly basis, I created a custom business plan in order increase sales and reduce costs. I would gather the qualitative and quantitative data on the business and adjust the business accordingly. As a result, the business saw an increase of more than 50% of customers per year and saw a substantial decrease of overheads to the business.• The menu was formally not working well with customers and there was a high amount of wastage, which result in loss of profit to the business. Given this situation, I developed an action plan based on the yearly data collected on what the customers’ needs and preferences were. As a result of the action plan I had developed, the business saw an increase in profits of 20%.• In its early days, the business was not performing as well as expected and as a result, I independently created a tailored online marketing plan for the business which provided it with a strong online presence. Today, the business has a following of more than 15,000 followers across Facebook and Instagram and has been named as one of the best Latin American restaurants in Sydney according to TripAdvisor, Yelp, Buzzfeed and AGFG.• Successfully managed 500- 750K budget and successfully achieved the project scheduled goals. • Developing and implementing budgets as well as preparing financial monthly and quarterly reports and analytical insights about the business performance. Show less

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  Torrens University Australia

  Feb 2019 - Jun 2021

  Marketing, Business and entrepreneurship specialist and lecturer

  In this role, I have taught over 30 courses in field of business and marketing to undergraduate students. My role as professor includes the preparation of weekly content for students, to allow them to gain an understanding of the various aspects in the field of digital marketing, project management, business, and marketing. In addition, I actively arrange and foster relationships between my students and real-life clients in need of marketing advice and plans, to encourage my students to develop their careers within a professional setting.Responsibilities:• Build strong working sustainable relationship at all levels between students and clients in the retail sector order to comply with client’s expectations and the university requirements. • Develop reports and tools from data that assist in decision-making for business partners and management.• Develop and execute a work plan obtaining authorized resources to ensure all activities are performed. • Research necessary building permits and submit applications on time; follow-up review process to ascertain and receive approval.• Source and solicit suppliers and subcontractors for bid proposals prior to submission deadlines.• Provide clients with recommendations for improvements based on operations, system development and business process.• Prepared and presented lessons that enabled students to learn courses in digital marketing, project management, business, strategic marketing, and entrepreneurship to classes of 30 students. Show less

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  P&Co

  Jun 2019 - Jun 2021

  Business Development Consultant

  As a business development consultant, my role ranges from providing the necessary support and advice to enterprises that are struggling to meet their target goals. In addition, I advise businesses with the financial planning and ongoing reporting processes including the annual budget, monthly and quarterly rolling forecasting for key expense areas, and 5-year financial forecast development.Responsibilities: • Identifying , analyzing, and executing new and potential products, services, markets, and advertising opportunities. • Preparing reports that interpret consumer behavior, market opportunities and conditions, marketing results, trends, and investment levels.• Providing business and marketing solutions for startups and SMEs from different sectors. • Implementing standards to integrate P&L goal driven results including purchasing, stock control and accounts payable systems. • Creating and developing business plans and briefs for clients to help owners to meet their projected financial and commercial goals.• Providing up to date recommendations for cost reduction based on data and the latest trends. Conversely, designing strategies and initiatives to increase loyal clientele and revenues. Show less

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  University of Sydney

  Jul 2021 - now

  In this role, I am responsible for Human Resources (HR) and other enquiries from University of Sydney staff and students lodged through multiple channels – namely telephone, email, web, remote and the self-service portal. Also, I have been assigned and trained to resolve issues with two HR internal projects called underpayment employees and casual conversion. Responsibilities: • Assist employees to update relevant information such as personal, payments and legal information in the internal HR system. • Provide internal vacancies or job requisitions assistance and advice to senior managers with reviews and follow ups foe the final advertisement. • Conduct employee background check requested by external vendors in line with company’s policies.• Ensure employees correctly place time off including annual, personal, parental, compassionate leave amongst other. • Resolve issues related to pay and benefits, timesheets submissions enquiries with the support of internal systems. • Handle queries related to performance and development and retirement processes. • Identify, nominate, and participate in any continual improvement opportunities across processes, products, services, technology, systems, and reporting.• Advice on HR matters in relation to enterprise agreements, awards and policies. Show less My main responsibilities include developing, planning, and coordinating critical tasks and plans to achieve relevant and realistic goals for the research project mapping automated decision-making tools in administrative decision-making in NSW state and local government agencies. Responsibilities:• Work with the research-focused academic and ombudsman to organize project meetings and set goals for the planning and progress of the project• Work closely with the research-focused academic and ombudsman to organize project meetings and set goals for the planning and progress of the project. • Participate in the design of survey instruments and the interview recruitment process • Manage scheduling and deadlines of projects to ensure progress is on target and that deadlines are still feasible• Develop a fortnightly progress report from regular meetings and interactions with stakeholders• Monitor and identify potential issues or risks that may hinder project progress and take effective steps to ensure risks are limited and reduced• Estimate resources and draft a contract for an agreement variation• Administer resources such as authorized reimbursement for research collaborators from other universities and invoice Ombudsman expenses• Support with the onboarding of new researchers• Follow-up to build relationships with NSW local government agencies for creating engagement with the research. Show less

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  UBSS Australia

  Jan 2022 - now

  Associate Professor of marketing and entrepreneurship

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  Macquarie University

  Jan 2024 - now

  Strategic Creativity and InnovationManaging Change in OrganisationsInternational Business Project

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