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Ian Westby

Ian Westby

Trainee Manager

Followers of Ian Westby27 followers
location of Ian WestbyReading, England, United Kingdom

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  • Timeline

  • About me

    Infrastructure Engineer at WSH

  • Education

    • University of Reading

      2006 - 2011
      Bachelor of Science - BS Computer Science

  • Experience

    • Games Workshop Ltd

      Jul 2011 - Oct 2011
      Trainee Manager

    • ECLECTIC GAMES LIMITED

      Oct 2011 - Sept 2013
      Assistant Store Manager

    • Games Workshop Ltd

      Sept 2013 - Sept 2019

      • Retail Store Manager

        Feb 2014 - Sept 2019

      • Retail Cover Manager

        Sept 2013 - Feb 2014

    • BaxterStorey

      Sept 2019 - Sept 2020
      2nd Line IT Support Technician

      Duties include:Supporting users face to face and remotely using ScreenConnect, Telephone, and EmailsMimecast email portal managementActive Directory administrationTroubleshooting and repairing hardware issuesFixing issues with Microsoft Windows 10 and Office 365Creating new Office 365 mail accounts using ExchangeFixing issues with The Vine company web portalSetting up new laptops from a standard scripted installationProject work:Windows 7 to Windows 10 upgradesSophos Antivirus rolloutMicrosoft 2FA/MFA rollout Show less

    • MotorDocs

      Sept 2020 - Dec 2021
      Information Technology Analyst

    • Keyloop

      Dec 2021 - Jul 2022
      Implementation Specialist

    • BaxterStorey

      Aug 2022 - now
      Information Technology Infrastructure Engineer

  • Licenses & Certifications