Ilya Kotelnikov

Experience

• 

  First Bit Russia

  Oct 2007 - Oct 2010

  Business Analyst Team Lead
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  NAUMEN

  Nov 2010 - Oct 2016

  * Organized all processes for requirements management, also helping with the development & QA processes reorganization that helped to stabilize & decrease the release cycle from 8-12 months to 4-6 months.* Substantiated and launched the development of the customizable mobile interface (for both Apple & Android devices), which is currently one of the 3 key advantages of the product. Conducted dozens of customer interviews for SmartNut.ru b2b SaaS startup on the Go-to-Market stage, leading to a pivotal product shift - ITSM365 (the SmartNut successor) became the main Naumen SaaS product.

  • Team leader of business analysts (Naumen ServiceDesk 4)

    May 2013 - Oct 2016

  • Business Analyst

    Nov 2010 - May 2013
• 

  NAUMEN

  Mar 2017 - Apr 2022

  Product Manager

  Software vendor and cloud service provider in the b2b & b2g markets. Two major products are Naumen Service Desk and Naumen Call Center. Each of the products is at the top in their market niche.Product Owner:* Created the NSMP platform roadmap and backlog through market research, strategic planning, customer feedback, and communication with stakeholders, leveraging the Scrum approach. Balanced feature development based on the backlog contributed to all 5 platform’s mature products to grow by 30-50% annually.* Managed the platform’s R&D which enabled the creation from scratch of 3 new successful products based on the platform: Naumen BPM, Naumen ITAM, and Naumen ESM.* Grew a team of Product Managers and Analysts from 7 to 17 professionals who became Lead PMs and Analysts for new products, doubling the number of successful product experiments in the last 2 years (4 new successful products yearly against 1-2 previously). Show less

• 

  CloudLinux

  Apr 2022 - Oct 2024

  Product Owner

  Imunify360 is one of the leading security suites worldwide for Linux web servers used by the biggest hosting providers. At least 2% of websites on the Web are protected with Imunify.Being a PO of the Imunify360 Operations Department means responsibility for the development and maintenance of the protection layers and all antivirus databases, white/blacklists, and other artifacts, produced by Imunify360 Teams to address all types of security threats to Linux Web Servers.