
Ryan Southwick
Service Advisor

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About me
National Sales Manager - Dealer Solutions: FordPro
Education

University of Utah
2002 - 2006French Minor French Language and LiteratureStudies hard and worked full time to get through school without using any loans or going into debt.

University of Utah
2002 - 2006Bachelor of Art (BA) Speech Communication and Rhetoric
Experience

Taylor's Boats Inc.
Sept 1998 - Jun 2006Service AdvisorAssist in creating a profitable service department by improving dealerships gross profits and customer loyalty.

Ford Motor Company
Jun 2006 - Jan 2025Responsible for sales of all Fleet Commercial Service (FCS) products throughout the western region of the United States. Lead and manage the interface as well as the point of contact for commercial connect technologies. Other responsibilities include launching Go-To-Market sales strategies, training/execution, as well as establish strong, positive working relationships with partners, fleets, and suppliers. Lead in-market fleet meetings on FCS Telematics and Integrated Vehicle Management Services. Manage prospecting, onboarding, and ongoing support efforts with prospective/existing customers. Lead/develop implementation processes in Ford Telematics Certification programs. Manage FCS Tech Sales field personnel and sales efforts throughout the region. Show less Assume primary responsibility of account relationship for the purpose of implementing FCSD sales and marketing efforts. Act as interface between internal company components (eg: Marketing, PS&L) and end customers to ensure alignment of overall objectives.• Managing Ford Authorized Wholesalers (CPWD, FADs, Special Markets, BODs, Program Groups) and Territory Sales Managers (TSM). • Act as primary contact with target Wholesale accounts and TSMs to ensure alignment on delivering FCSD Wholesale Sales Objectives and executing key initiatives.• Take leadership role providing direction on key priorities and performance metrics for the TSMs within their assigned territory.• Provide assistance to address product and fulfillment service performance levels to Ford Parts Customers (i.e. Independent Repair Facilities, Fleet Service Facilities, Body Shop Facilities and other key customers).• Provide assistance with wholesale related questions and support including but not limited to Ford, Omnicraft and Motorcraft wholesale (i.e. WINS, ASA, DPA,PSN, e-commerce). Ensure accountability and adherence to policy.• Lead on cascading and engagement of variable Contest and Incentive Programs. Provide regular communications to launch and provide status on contest and incentive programs.• Support Market Area Management with the development and execution of Market Area Based programs and initiatives. • Collaborate and communicate effectively with business partners, colleagues, vendor partners and the leadership team• Strong familiarity with Dealer/FAD marketing tools and platforms; proven success record utilizing tools to improve sales performance • Extensive field sales and marketing experience• Highly-motivated, self-starting individual with a drive for results• Excellent interpersonal and organizational skills• Ability to interact with all levels of Management.• Strong financial acumen • Proven project management skills Show less
FCS Tech Sales Regional Manager - West
Jan 2021 - Jan 2025Wholesale Aftermarket Manager
Oct 2017 - Jan 2021Wholesale Parts Manager
Jan 2015 - Jan 2021Consumer Experience Specialist
Sept 2011 - Jan 2015Wholesale Parts Manager
Jun 2006 - Sept 2011

Ford Pro
Jan 2025 - nowNational Sales Manager
Licenses & Certifications

Eagle Scout for the Boy Scouts of America
Boy Scouts of AmericaFeb 1997
Volunteer Experience
Unit Commissioner
Issued by Boy Scouts of America : Utah National Parks Council on May 2015
Associated with Ryan SouthwickScout Master
Issued by Boy Scouts of America on Mar 2012
Associated with Ryan SouthwickDen Leader
Issued by Boy Scouts of America > Cub Scouts on Sept 2013
Associated with Ryan Southwick
Languages
- frFrench
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