Alvin Hsu

Experience

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  The North Face, a VF Company

  May 2017 - Aug 2017

  Sales Associate

  Working with The North Face, my primary role was to sell our company products to customers. I efficiently processed transactions in a fast-paced retail environment and exceeded targeted sales goals regularly during my tenure. I strengthened my leadership skills and teamwork skills by helping new employees, stepping in to support colleagues with transactions whenever I was needed. Throughout, I proactively sought out customers to assist across sales floor; established rapport through the promotion and recommendation of store products. Show less

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  Pedro's Organic Coffee

  May 2018 - Apr 2019

  Barista

  At Pedro's, through out my shifts, I maintained efficiency by processing orders through point of sales system accurately under time pressure. Making coffees and preparing food orders for our customers, while ensuring to build a rapport with them. Due to my longer period of time in this role, I developed management skills through the training of 3-5 new employees in operating equipment and machinery. I also helped to oversee inventory and product levels by stocking, refilling, and preparing fresh coffee products and specialty products regularly. At the end of each work day, I was in charge of counting and balancing cash flow. Show less

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  Orangetheory Fitness

  May 2019 - Aug 2020

  Sales Associate

  Working in a team of talented sales members, I demonstrated strong communication skills by discussing company policies and contracts with new clients bringing our studio to 800+ members. I would conduct the membership agreements, refunds, cancellation, and freezes. For introduction members who wanted to try out the workouts, I would perform orientation and tours for these new members and build a rapport with them. On top of that, I helped to manage the content for Instagram social media for the West Broadway location. Show less

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  Body Energy Club

  Sept 2021 - Jan 2022

  Smoothie Master

  Working at Body Energy Club while being at BCIT full time was a challenge that I was up for. During my time there I was to take in orders and prepare smoothies and food for our customers in a high pressure, fast paced environment. Occasionally I would share knowledge on the product information and use our company's POS system to complete their sales. Throughout my time with Body Energy, I was able to build a rapport with many of our clients and customers while I was preparing their orders.

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  Flipt Digital

  Sept 2022 - Feb 2023

  UX Web Designer

  Working at Flipt Digital has been an awesome introduction to the industry for me. I was able to work directly with clients and companies in creating competitive analyses and style guides with them. Once this preparation work was completed, I created mockups of their products and websites, before officially helping to launch what they created. In addition to, I was able to use my communication and writing skills to help them with their copywriting and blog content on their websites. Along the way, I was given an opportunity to run a social media campaign. I created posts and story designs in order to help promote their upcoming event, and ensured that scheduled posts and stories were prepared and ready to go. Show less

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  Vancouver Visual Art Foundation

  Jan 2023 - Jun 2023

  Marketing & Communications Assistant

  During my time with VVAF, I was tasked with taking over as the lead for their newsletters. I designed and scheduled 3 newsletters a month to send out to different audiences through Mailchimp. Other scheduling that I was tasked in doing was for several of their social media accounts such as Twitter and Facebook. Creating 3 posts a week for their twitter and scheduling new content through Hootsuite. In addition to being the head of the newsletters and several social media accounts, I was asked to take over as their website designer. Constantly updating and re-designing aspects of their existing websites (Art Vancouver & VVAF) to stay up to date with their events and content, or to improve on functionality and design, such as their exhibitor page, about page, and sponsor page. On top of that, I took over their Google Ads to ensure that the campaigns that we were running for upcoming events were staying up to date and gaining traction with our target audiences. Bringing more users onto our website to either purchase tickets, or to learn more about event details. Show less

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  TELUS

  Oct 2023 - now

  Marketing Manager