Ayesha Gundevia

Experience

• 

  Rotary Youth Exchange Program

  Jul 2009 - Jun 2010

  Student Ambassador

  WORK & STUDY EXPERIENCE IN MEXICO – I was selected for the International Youth Exchange Program sponsored by Rotary Club of Mumbai Film City for one year to Chihuahua – Mexico in the year 2009. I attended classes in Tecmiliano University in Mathematics, Science and English. I worked for 3 months at Tamalaye’s Restaurant as a Manager. I handled all administrative jobs from menu planning for the Indian selection, managing bills and payments to Customer Service.In the course of the exchange program, I researched for, developed and presented several Power Point Presentations about India at different schools, colleges, and rotary clubs. I had to speak about my country and represented India as a goodwill ambassador. I have worked as a social worker, with senior citizens, adoption centers and government hospitals. I worked towards Spanish translations in English and I taught Hindi to exchange students from different countries.At theTecmiliano Institute I was given an opportunity to do a Diploma in Spanish Language. I stood second and was awarded a certificate for the same. Show less

• 

  Freenlance Translator

  Aug 2010 - Nov 2013

  Spanish Translator

  Spanish Transator for Consultants & BPO - Work Profile:Spanish translator at the Rotary Youth Club for students who came from Mexico, Columbia and Spain and taught Spanish to students who went for exchange programs.Spanish Translator at Datamatics, and headed the Spanish Department. Handle all corporate documents and conference calls.

• 

  IndiGo (InterGlobe Aviation Ltd)

  Jul 2014 - Jun 2015

  Customer Service

  Ticketing / Reservation / Ground Activites at the AirportWork Profil:Ticketing & Reservation Welcome passengers as they arrive at the terminal counter.Issue and check tickets and travel documents of passengersEnsure availability of cabin seats or space on aircraft and verify passenger counts. Check in baggage and direct passenger to designated area. Respond to telephone inquiries and provided information on flight arrivals and departures. Handle passengers requiring special assistance such as disabled passengers, parents with infants, etc.Obtain lost and found reports. Log and store baggage left over from flights. Maintain log of all unclaimed baggage and handle other customer related functions as assigned. Make sure timely passenger check-in at ticket counters, and departure and arrival gates.Provide superior passenger service assistance and customer services to passengers of related airlines. Conducted ground security screenings, and other related duties.Worked with contracted ground handlers to ensure the timely delivery of passenger baggage.Take requests for seat changes from passengers and make flight announcements on public address systems Show less

• 

  Elsamex S.A.

  Jan 2016 - Aug 2016

  Senior Executive HR & ADMIN

  Handling all HR & Admin activitiesWork Profile : 1. Making Travel arrangements ( Domestic & Foreign ) – for all employees. 2. Arranging for Forex as per EHB for all employees. 3. Verifying all EHB claims. 4. Procurements of company assests / vehicles. 5. Records of Annual Maintenance contract of company assests. 6. Arranging memos for routine expenses – All vendor payments, etc. 7. Arranging car and hotel sta for all the employees and guests. 8.Obtaining the best corporate rates for hotel stays at various Hotels. 9.Guest Houses and office Maintenance / Guest house bookings / AMCs / Procurement of stationary. 10.Maintain attendance and leave records – ( Head Office AMD only ) 11. Updating the data base of all Employees ( All Stations ) 12. Maintenance of Bio-data’s 13. Handling all joining formalities for New Employees 14. Arranging for all Insurances-Mediclaim, PAP policies for Employees. Show less

• 

  Tata Consultancy Services

  Aug 2016 - Oct 2017

  Recruitment Consultant
• 

  Office Concierge

  Oct 2018 - Aug 2020

  Corporate Receptionist
• 

  WhiteHat Jr

  Jul 2020 - Apr 2021

  Manager
• 

  Vaspaar Consultants

  Aug 2020 - now

  Owner
• 

  IdeateLabs

  Mar 2022 - May 2022

  People and Culture Manager