Tim McHugh

Experience

• 

  North Carolina Department of Transportation - Rail Division

  Sept 2015 - Feb 2021

  Program Coordinator II

  • Six years of marketing for NCDOT Rail Division completing multiple goals to establish an 87% positive customer relationship management with the Amtrak trains serving North Carolina.• Strategically planned and conducted five passenger train ridership studies by collecting data with multiple local state entities and stakeholders which improved marketing and research efforts boosting ridership by 10%.• Launched the rebranding of the Rail Division’s NCBYTRAIN brand and aided in social media postings, advertising space, and facilitated marketing outreach at business and college events which generated over 10% new ridership year over year. • Knowledgeable of the Rail Division’s short term and long-range statewide plans which resulted in additional funding towards marketing research for passenger trains serving North Carolina. • Participated in over 50 public forums to advocate and speak about the importance of passenger rail service in North Carolina increasing public awareness of passenger trains by 5% year over year. • Participated in regional routes meetings with Virginia and familiar with DRPT & Virginia DOT Rail Division staff which has resulted in a joint effort to create high speed rail between Raleigh and Richmond. Show less

• 

  NCDOT

  Jan 2021 - now

  Program Coordinator IV

  • Written and negotiated contracts and agreements within the Project Management Office of NCDOT which has allowed 300 projects to move forward to improve North Carolina road infrastructure. • Written and reviewed contracts and agreements for Federal and State funded projects which improved bridges, roads, utility, transit studies and sidewalks for over 300 municipalities in North Carolina. • Mentored and taught new software system to Engineers and Project Managers within NCDOT which improved agreement and contract efficiency by speeding up agreement execution by 10%. • Familiar with all DOT standards and statues governed by the State of North Carolina which provide insight for agreement review and expert analysis resulting in 98% proficiency in agreement/contract execution. • Coordinate and communicate with all NCDOT Highway Divisions and NCDOT leadership on providing updates on agreement/contract timeline which has resulted in 98% of agreement/contract execution.• Have provided creative and new agreement language to AG's office to assist NCDOT be current in contract and agreement negotiation which resulted in agreements executed on time 98%. Show less