Michael Sandoval

Michael Sandoval

Director of Social Services

Followers of Michael Sandoval601 followers
location of Michael SandovalLas Vegas, Nevada, United States

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  • Timeline

  • About me

    Patient Access Coordinator with Pfizer

  • Education

    • Argosy University San Francisco Bay Area

      2007 - 2009
      Master of Arts (MA) Forensic Psychology
    • California State University-Sacramento

      2004 - 2006
      Bachelor of Arts (BA) Psychology
    • Sacramento City College

      2002 - 2004
      Associate of Arts (AA) Social Science
    • Sacramento City College

      2002 - 2004
      Associate of Arts (AA) Psychology
  • Experience

    • Eskaton

      Mar 2007 - Oct 2009
      Director of Social Services

      As the Director of Social Services for Eskaton, I oversaw the day to day operations of the department and it's staff. I was responsible for working with the elderly and ensuring their needs were met. I advocated on behalf of the patients and family, as well as provided guidance during their journey of being in a skilled nursing facility.

    • DaVita, Inc

      Nov 2009 - Feb 2014
      DaVita Liaison / Case Manager

      Led the integration and implementation of the Patient Pathway Program in 16 hospitals across the nation. Worked with physicians in several specialties to achieve program goals. As part of this program, reviewed patient insurance data on case-by-case basis, researched and remediated claims, conducted financial counseling, and coordinated cash control functions. Also provided dialysis education directly to patients and families and managed multiple cases across different hospitals.• Noteworthy Recognition: Saved over $220K for Methodist Hospital and $4M for Sutter Hospital by reducing patient length of stay Show less

    • Quintiles

      Feb 2014 - Jul 2017

      Responsible for interfacing with specialty healthcare providers (rheumatology, gastroenterology, dermatology, ophthalmology) considering or using the Humira Complete Online Patient Management Solution to help initiate and manage a patient’s Humira therapy. Provided education surrounding reimbursement and helped medical staff complete prior authorizations in a timely manner.• Collaborated with sales representatives to demonstrate the software’s functionality. • Developed relationships with medical offices and provided subject matter expertise related to insurance, reimbursement and prior authorizations. • After purchase, assisted with the implementation of the program and trained personnel to ensure proper prescribing and utilization of the system (e.g. appropriate billing and coding). • Strategically targeted accounts by networking and creating market plans to maximize the sales potential of any given territory. • Developed organizational plans to manage and meet the needs of over 100 accounts in 9 different states. • Noteworthy Recognition: Recognized as a top tier performer in referrals and sales. Show less

      • CSS / Key Account Manager

        May 2015 - Jul 2017
      • Patient Advocate and Educator for Abbvie

        Feb 2014 - May 2015
    • Applewood Post Acute, LLC

      Jan 2018 - Feb 2018
      Director Of Marketing And Business Development

      Created and implemented a marketing plan in a highly saturated healthcare market while being able to adapt and make tactical changes based on outcomes and assessment.• Attended healthcare events throughout the Sacramento area to deliver information regarding the facility and services provided.• Developed and maintained relationships with healthcare professionals to create a large network to locate new referrals.• Oversaw the collection and analysis of admissions and anecdotal feedback to help our program managers and staff make business and operational decisions regarding services provided. Show less

    • Cedaron Medical

      Jul 2018 - May 2019
      Account Executive

      Overseeing the sales of both the southeast and west coast territory of the U.S. Dedicated to locating new opportunities that could grow the business of Cedaron Medical while enhancing the processes of both Cardiology and Outpatient Rehabilitation markets. • Developing and maintaining long-term relationships with customers via email, phone calls, and attending various health related trade shows.• Providing Web-Ex demonstrations of our software to customers and potential prospects.• Documenting leads, opportunities, and notes regarding any engagement with customers utilizing CRM – Salesforce.• Maintain expert knowledge of Cedaron Medical software products at all times. Show less

    • Xcenda

      Jun 2019 - Oct 2022
      Field Reimbursement Manager

      Responsible for managing accounts and providing reimbursement education to healthcare office personnel involved in reimbursement matters. The reimbursement education focused on buy-bill, specialty pharmacy, and various reimbursement topics. Providing this education minimized reimbursement barriers for patients and providers and, therefore, help to optimize product access. I am also responsible for helping to train new Field Reimbursement Managers in all aspects of the role which includes account and territory management as well as following company policies and rules of engagement. Show less

    • Pfizer

      Oct 2022 - now
      Patient Access Coordinator
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Michael Sandoval
      Abbvie Hall of Fame 2014 Abbvie Apr 2014 Providing superior service to our patients.
    • Awarded to Michael Sandoval
      Prosperity Award - 2012 For bringing a community focus to hospital administration.
    • Awarded to Michael Sandoval
      Service Excellence Award - 2012 For achieving perfect scores in all areas of service surveys.
    • Awarded to Michael Sandoval
      Core Value Team Award DaVita, Inc. Aug 2011 Providing aid to teammates and the program when needed.
    • Awarded to Michael Sandoval
      Service Excellence Award - 2011 For achieving perfect scores in all areas of service surveys.