Joyce Ang

Experience

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  University of Perpetual Help System DALTA

  Jun 2007 - May 2009

  Secretary

  *In-charge of receiving and encoding office works. Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; *Attending, organize and coordinate meetings and conferences, taking minutes and keeping notes. *Communicate verbally and in writing to answer inquiries and provide information. Dealing with correspondence, collating information, writing reports, ensuring decisions made are communicated to the relevant people. *Document systematically files requirements of the office as well as ensuring its safekeeping. *Liaising with colleagues and external contacts to book travel and accommodation. *Manipulating complex statistical data. Sorting and distributing incoming post and organizing and sending outgoing post. *Perform other tasks as may be assigned from time to time. Show less

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  Sharaf Retail Trading

  Jul 2009 - Aug 2012

  Assistant Store In Charge

  *Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. *Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising, display maintenance, and housekeeping*Cash Handling. Taking float from the cash room and ensure that proper procedure is followed, arrange and depositing money to the bank to send to our office and maintain of tracking of safe opening and closing log to minimize the risk of loss for the company. Till discrepancy. *Assist in processing and replenishing merchandise and monitoring floor stock. *Aid customers in locating merchandise. *Communicate customer requests to management. *Assist in completing price changes within the department. *Participate in year-end inventory and cycle counts. *Assist in ringing up sales at registers and/or bagging merchandise. Maintaining attractive displays in store. *Any other tasks as assigned from time to time by any manager. Aiming for meeting monthly, quarterly and annual targets. Show less

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  Travellers International Hotel Group Inc (2947646Z)

  Jun 2014 - Dec 2014

  Casino Dealer

  Adhere to company policies and federal and state regulations for smooth operations. *Perform technical and functional gaming duties as per the regulations of casino management. *Ensure that every bet is within the maximum and minimum table limits. *Communicate to floor manager regarding customer request or disturbed situation which is not in the jurisdiction of casino dealer for further action. *Create enjoyable and fun atmosphere by attending to players’ needs politely. *Maintain game pace fast and smooth by handling cards, chips, money, and other equipment efficiently Show less

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  Honda Cars Calamba

  Feb 2018 - now

  Customer Relations Manager