Stacy Hartzler, RN, BSN, CPHRM

Experience

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  Eye Surgery Specialists, LTD, Raldon H. Retter, MD

  Jan 1993 - Jan 1997

  Front and Back Office Assistant

  Worked in both the front and back office of a fast paced ophthalmology office.• Responsibilities included creating pre and post-operative patient education materials and teaching patient pre and post-operative care.• Responsible for surgery scheduling and coordination of communication and coordination of care with patient and patient’s family.• Assisted with insurance billing, claims receiving, patient billing, creating and revising office forms.• Maintained physician credentialing and managed health plan contracts.• Maintained health OSHA regulatory compliance.• Assisted with front office and back office patient check in.• Obtained patient medical history and visual acuity.• Completed visual field testing and assisted with back office procedures and surgical procedures. Show less

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  Scottsdale Healthcare

  Jan 1996 - Jan 1997

  Staff Nurse, Step Down ICU Neurology, Orthopedics, Renal Department

  Staff nurse on a neurology/renal unit at a Level I Trauma Center.

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  Tucson Medical Center

  Feb 1997 - Jul 1999

  Directed a fast-paced Neurology and Orthopedic Unit at a Level I Trauma Center. Managed a 38-bed Neurology Unit, with Intensive Observation (step-down ICU) beds, Telemetry and regular floor beds and a 32-bed Orthopedic unit.• Directed approximately 100 FTEs with an annual budget of $3.2M, meeting financial performance benchmarks. • Responsible for setting policy and insuring the stands of practice complied with all federal, state, and organization policies, procedures and regulations. Show less

  • Director Neurology ICU and Orthopedics

    Nov 1997 - Jul 1999

  • Nurse Manager, Neurology ICU and Orthopedics

    Feb 1997 - Nov 1997
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  Exempla Healthcare

  Sept 1999 - Oct 2000

  Director of Clinical Operations

  Director of clinical operations for a 62-physican, multi-specialty practice/clinic and Urgent Care. Tasked with all daily operations of clinical staff and ensured regulatory / safety compliance, and state standards.• Oversaw administration and management of specialty clinical areas including oncology, with chemotherapy administration, GI, with endoscopic procedures, and Urgent Care.• Managed clinical budget, conducting an in depth business assessment on the daily costs of the urgent care, specialty areas, and sustainability. Show less

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  Denver Health

  Oct 2000 - Feb 2004

  Championed Denver Health Best Babies / Nurse Family Partnership Home Visitation Program, a wellness program for low-income, first time mothers and infants. • Spoke before Colorado Congress to secure funding for tobacco dollars for the continuation for the program in 2002 - 2004.• Acted as program ambassador: Interviewed, and appeared on, ABC Nightly News September 2004, “Preventing Child Abuse by Promoting Health” as an opportunity to promote the Nurse Family Partnership. Interviewed by multiple local news agencies and newspapers 2001 – 2004 to support the Nurse Family Partnership Program. Show less

  • Nurse Case Manager

    Mar 2001 - Feb 2004

  • Nursing Program Manager, Neurology and Orthopedics

    Oct 2000 - Mar 2001
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  Longmont United Hospital

  May 2005 - Jan 2008

  Risk Management Coordinator

  Responsible for the coordination of professional liability and general liability claims. Reported to in house legal counsel, the Vice-President/General Counsel and Chief Nursing Officer.• Responsible for reporting all PCE incidents to TPA.• Coordinated depositions, mediation, and suits with defense attorney.

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  Shaker Heights City School District

  Aug 2011 - Dec 2013

  School Nurse

  School nurse selected to serve the diverse Shaker Heights School District, including elementary, middle and high school. Triaged all illness and injury incidents for both adult staff and students, including emergency response. • Served as a liaison with multidisciplinary teams to coordinate students’ care plan, including IEP and 504 Plans.

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  Centura Health

  Sept 2014 - Aug 2018

  Responsible for occurrence reporting and compliance with CO Health Department, the Joint Commission, and respective agencies. Conducts investigations into events, coordinates root cause analysis, and facilitates process improvement. • Reviewed and investigated occurrences by analyzing medical records performing manager and staff interviews.• Provides on-going education and in-services related to patient safety issues and healthcare risk management.• Reporting of Potentially Compensatory Events (PCE) Show less

  • Patient Safety Manager, Risk Management

    Nov 2017 - Aug 2018

  • Patient Safety/Risk Managment Specialist

    Sept 2014 - Nov 2017
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  UCHealth

  Aug 2018 - Jul 2021

  RN, Risk Management

  Responsible for the management of professional liability and general liability claims in collaboration with the Third-Party Administrator (TPA).• Reporting of Potentially Compensatory Events (PCE) to TPA and excess insurance carriers.• Completes in depth risk analysis on all suits, notice of claims and Candor matters.• Coordinates with defense attorney to obtain all discovery requests, assist with staff depositions and mediation.• Strategize with defense attorney and TPA on litigation management. Show less

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  Centura Health

  Jul 2021 - now

  Risk Management Operations Manager

  Responsible for the coordination of the Risk Management program and the management of risk and claims related to professional, general, property, casualty and general liability insurance claims. • Responsible for reporting potentially compensatory events to trust/insurance agencies. • Investigates and determines resolution to claims and disputes.• Coordinates with defense attorney to obtain all discovery requests, assist with staff depositions, and mediation.• Assists defense attorney in preparation of defense.• Responsible for issuing Certificates of Coverage for Self-Funded Trust for Professional and General Liability coverages. Show less

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  CommonSpirit Health

  Jul 2021 - now

  Manager Risk Management Operations Mountain Region