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Clare Kavanagh

Marketing Lecturer

1000 followers

Greater Dublin

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Timeline
About me
Board Director B&A (CCXP)
Education
- Www.dcmlearning.ie
  2021 - 2021
  Coaching Models of Practice Distinction
- Irish Times Training
  2010 - 2011
  Diploma in Digital Marketing Digital research
- Design Thinkers Academy London
  2017 - 2017
  Customer Journey Mapping Certification
- Trinity College Dublin
  1987 - 1991
  BSC Mgmt. Marketing First Class Honours
- Technological University Dublin
  1987 - 1990
  Diploma in Marketing Management
- Irish Management Institute
  2018 - 2018
  High Impact Leadership Certification
- Dublin City University
  1991 - 1994
  Masters in Business Studies MSc
Experience
- Technological University Dublin
  Jan 1992 - Jan 1994
  Marketing Lecturer
- Lansdowne Market Research
  Jun 1994 - Aug 2009
  Director
- Lion
  Sept 1997 - Apr 1998
  Customer Researcher
- The Key Response
  Jun 1998 - Oct 1998
  Qualitative Researcher
- Kantar Millward Brown
  Jul 2009 - Jan 2014
  Client Service Director
- W5 - Powering customer experience
  Jan 2015 - Jun 2021
  Managing Director
- Customer Experience Professionals Association (CXPA)
  Sept 2015 - Jan 2021
  Founding member of CXPA Ireland
- Ipsos B&A
  Jun 2021 - now
  - Board Director
    Oct 2023 - now
  - Board Director
    Jun 2021 - now
Licenses & Certifications
- Certified Customer Experience Professional (CCXP)
  Customer Experience Professionals Association (CXPA)
  Jun 2015
- XM Professional Certification
  Qualtrics XM Institute
  Jul 2021
  View certificate

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