Marius Henn

Experience

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  The Ritz Hotel

  Oct 2006 - Dec 2006

  Management Trainee

  Reception duties, Bookings, Cash ups, Invoicing, Processing payments, telephone enquiries, filing

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  ELGRO Hotel

  Jan 2007 - Dec 2008

  Supervising all staff on duty, Handle and resolve customer complaints, Provide customers with product and service information, Stock taking, Monthly reporting, supervising conferences and functions, Placing of orders. Accommodation bookings, Switch board, financial aspects, Invoicing, General administration,queries, filing.

  • Operations Shift Manager

    Jan 2008 - Dec 2008

  • Frontline Receptionist

    Jan 2007 - Dec 2007
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  Engineering Council of South Africa

  Jan 2009 - Jan 2015

  with applicants, committee members and handling queries personally, telephonically or by email.. Prepare and distribute certificates to applicants. Update statistics on registration, personal records of applicants and the database of new applicants In order to ensure laid down guidelines are applied and all requirements associated with the registration of professionals is effectively undertaken and completed Using word processing applications to prepare minutes and notifications of meetings Translating the content of t minutes, notices, etc. into specific official languages to enable officials and representatives to comprehend issues and discussions and forwarding draft documents to the immediate superior for verification prior to circulation Recording and updating registers for attendees Updating committee files and records inserting attendance registers, notifications, correspondence and minutes in accordance with established reference sequenceFUNCTIONAL PLANNINGCO-ORDINATION AND CONTROLCo-coordinates specific logistical and procedural requirements associated with Committee meetings by: Referring to committee schedule of meetings and, arranging and confirming the venue with due consideration given to the number of delegates attending and such facilities required Communicating with internal departments and or /external service providers in respect of catering requirements, travel arrangements etc. Allocating secretarial resources in accordance with the status complexity of meeting and submitting completed schedules for approval and executions Providing guidance on meeting procedures and serves as custodian of such proceedings Maintaining an environment where ECSA objectives are achieved Identifying interrelated processes and improving RCSA’s effectiveness and efficiency Understand current and future customer needs and strive to exceed customer expectations Annalise data and information to make effective decisions Show less

  • Administration Officer: Registration

    Jan 2010 - Jan 2015

  • Accounts Assistant

    Jul 2009 - Dec 2009

  • Call Centre Agent

    Jan 2009 - Jun 2009
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  HENN Transport

  Jan 2015 - Jun 2015

  Logistics Coordinator

   Performs freight services according to company and government regulations, Plan and coordinate pick-up and delivery schedules. Work with shippers, carriers and dispatchers to manage the schedules, Track and report shipment status to customers. Manage multiple deliveries, process spot requests and develop new sales, and strategies to improve business. Resolve freight discrepancies in a timely manner Respond to customer concerns and queries professionally Maintain positive and productive relationships with customer Identify and contact qualified CARRIERS FOR FREIGHT SERVICECS Negotiate contract and processing agreements with carriers Create new Marketing campaigns in order to boost sales within the carrier market Show less

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  KIMIAD golf

  Jul 2015 - Sept 2015

  Sales and Operations Manager

  Managing all staff, sales, kiosk, golf assistants, greenkeepers, maintenance Create new sales strategies to attract people to golf range Managing all financial aspects, signing off on new purchase orders Stock control with staff Administration related

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  Hyundai Automotive South Africa

  Oct 2015 - Dec 2016

  Sales Executive

  Discuss customer needs and the features of different products available Advise when products will suit customer needs, and arrange product testing and viewing Negotiate prices Financial aspects – financing etc. Highlight extra products such as optional extras and after sales service Complete paperwork and pre*delivery inspections Update stock list Keep existing and new customers informed about new products Create Marketing and sales campaigns in order to market all new products and services related to the company. Design , implement & facilitate marketing campaigns Arrange exhibitions in various locations within in Pretoria to showcase products Manage daily activities related to sales and marketing Involved in developing sales & pricing strategies Constantly developing existing sales processes Writing accurate & informative sales report Identifying customer needs Evaluating competitor activity and developing appropriate responses old calling potential clients and arrange personal visits Making appointments to meet new and existing clients Responsible of developing own portfolio of customers Liaising with customers and the dealer network to resolve enquiries Show less

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  Morning Sun Nature Reserve

  Jan 2017 - Jun 2017

  Lodge Manager

   Provide a welcoming lodge environment for our customers with high standards of service, meals and housekeeping which meet the company’s expectations.  Maintain the smooth operation of the Lodge, its facilities, infrastructure, services and functions.  Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities. Maintain a safe, harmonious, enjoyable work place environment for staff.  To lead by example in a positive and enthusiastic manner.  Work closely with the Relief Manager to create a strong management team  Communicate and report to senior management on a regular basis in line with company requirements.  Gain a clear understanding of the manager’s duties and ensure that these are carried out to the company standards. Show less

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  Harnham Guest Lodge

  Jul 2017 - Oct 2018

  Lodge Manager

   Oversee the operations functions of the lodge, as per the Organizational chart. Hold regular briefings and meetings with all head of departments. Ensure full compliance to lodge operating controls, SOP’s, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the lodge’s annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the lodge and management. Deliver lodge budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the lodge’s business reports on a daily basis and take decisions accordingly.  Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. Prepare a monthly financial reporting for the owners. Draw up plans and budget (revenues, costs, etc.) for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services. Act as a final decision maker in hiring a key staff. Coordination with owners for the execution of all activities and functions. Overseeing and managing all departments and working closely with department heads on a daily basis. Manage and develop the lodge team to ensure career progression and development. Be accountable for responsibilities of all staff and take ownership of all guest complaints. Lead in all aspects of lodge planning. Show less

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  Limpopo Dairy

  Jan 2018 - Jun 2018

  Creditors Clerk

   Maintaining contact with clients to ensure invoices are clear for payment Resolving queries both internally and externally around outstanding invoices Posting and allocating daily receipts to accounting systems  Providing accounts information to internal departments Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data Prepare bills, invoices Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Verify discrepancies by and resolve clients’ billing issues Facilitate payment of invoices due by sending bill reminders and contacting clients Generate financial statements and reports detailing accounts receivable status Responsible for the Petty Cash and weekly reconcile. Show less

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  Clover S.A. Proprietary Limited

  Oct 2018 - now

  Accou