Sara Snook

Experience

• 

  Florida Department of Health in Hillsborough County

  Jan 2021 - Jun 2024

  • Spearheads a $10M project, oversees third-party vendor contract for Refugee Health medical services. Successfully manages 8 contract deliverables with 7 monthly reports, ensuring timely payment processing to vendor.• Collaborates with 8 leaders from State and County Health Departments to effectively coordinate Scope of Work initiatives. Proficiently managed the creation and approval of purchase requisitions, as well as the processing of vendor invoices and monthly associated documentation.• Coordinates with 5 vendor Project Managers to ensure quality and timely delivery of 6,776 medical services are being provided and billed correctly according to the Formal Scope of Work, 5 invoices submitted on-time with 100% accuracy.• Expedites onboarding for 75 contracted employees by collaborating closely with the Human Resources office, processes essential 300 legal documents and attestations required for access to electronic health records systems.• Key liaison for addressing all issues with the third-party contracted vendor. Links vendor and Refugee Health Program Manager to file 2 incident reports, jointly oversaw schedule of 2,847 client appointments, and works to troubleshoot 1,496 administrative and medical errors. Show less • Managed 4 student cohorts with 30 Project Hillsborough Health volunteer medical students from the USF College of Medicine; oversaw all student clinical activities, approved timecards, screened and selected volunteers, directed shift scheduling and ensured completion of required trainings.• Developed student training plan covering 6 key training items, in collaboration with the Director of Nursing, Refugee Health Program Manager, and Refugee Health Clinic Nurse Supervisor.• Provided Case Management to refugees in need of medical and community resources under direction of the Refugee Health Licensed Clinical Social Worker; processed 100 referrals, initiated contact with 175 patients, coordinated with 9 community partners, educated 270 patients on the Refugee Health Program benefits, immigration process, and Medicaid applications.• Executed 4 contract deliverables for Case Management contract, developed and delivered 3 Refugee Health educational presentations based on refugee community needs assessed by local partners, attended 4 community outreach events that armed over 100 refugees with knowledge necessary to thrive in the United States.• Versatile and cross-functional team member efficiently registered 70 clients weekly and scheduled 40 eligible clients weekly for refugee and immunization appointments. Show less • Promoted within 3 months to supervisor position; continued previous responsibilities including inventory management of over 2.3 million COVID-19 vaccines and medical supplies, and employee training, while also undertaking new leadership tasks.• Distributed over 1.95 million doses of Pfizer, 122,850 doses of Moderna, and 265,560 doses of Janssen COVID-19 vaccines to 1 Federal, 2 State, and 4 County vaccination sites, as well as local pharmacies, health centers, and community outreach events.• Served as the team lead for 8 staff charged with managing 24/7 vaccine distribution operation for Hillsborough and 3 neighboring counties; responsibilities included day-to-day operation coordination, strategic planning, and building/maintaining working relationships with over 50 community partners.• Liaison between upper-level Federal, State, and Local government officials working to coordinate vaccine transfers to 7 counties in need of vaccines throughout the pandemic. Provided the State a weekly Situational Report displaying outgoing/incoming vaccine transfers and doses administered.• Managed 8 personnel and a 2-shift schedule, approved time off requests, facilitated daily shift change meetings, weekly status meetings, boosted team morale by cultivating a positive and efficient work environment. Show less • Maintained accountability of over 2.3 million Pfizer, Moderna, and Janssen COVID-19 vaccines using the Florida Shots tracking system to facilitate vaccine transfers into to the community and across the state, while preventing shortages and reducing waste.• Trained 8 new employees on essential daily tasks and protocols necessary for vaccine distribution success. Ensured training was comprehensive enough to minimize inventory errors and increase accurate vaccine counts.• Recorded all vaccine transactions in 6 Excel spreadsheets and monitored the spreadsheets for discrepancies frequently to promptly address irregularities.• Attended over 30 outreach vaccination events in the under-served community. Recorded vaccinations provided by clinical staff in electronic health systems. Addressed vaccine hesitancy when patients had questions or concerns regarding the vaccine. Show less

  • Government Operations Consultant II CDR Contract Manager

    Apr 2023 - Jun 2024

  • Government Operations Consultant II Refugee Health Specialist

    May 2022 - Jun 2023

  • Government Operations Consultant II Supervisor on COVID-19 Vaccine Logistics Team

    Apr 2021 - Apr 2023

  • Government Operations Consultant I on COVID-19 Vaccine Logistics Team

    Jan 2021 - Mar 2021
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  BAY PINES VA HEALTH CARE SYSTEMS

  Jun 2024 - now

  Supervisory Medical Support Assistant: Ward Administration