Karen McKendrick

Experience

• 

  Driver Hire Grangemouth

  Mar 2002 - Feb 2003

  responsible for the running of the office as the Mgr was field based I ran the office while the sales team were visiting clients. Interviewing new drivers and labourers to bring them on the books. All office administration, HR and Payroll tasks including processing timesheets weekly

  • Office Administrator

    Mar 2002 - Feb 2003

  • Driver Hire

    Mar 2002 - Feb 2003
• 

  Scottish Building Federation

  Feb 2003 - Jan 2004

  Human Resources Officer

  HR Officer for Employer's that are members of the Federation, advice and drop in service, also visits out to the Construction sites to meet with Managers/Foremen/Business Owners to discuss Personnel issues. Also Scottish Building and Apprenticeship Training Council, supporting apprentices and their employers during their placements

• 

  Schuh

  Jan 2004 - Nov 2007

  Personnel Administrator/Payroll Controller

  HR Administration and Payroll functions for Regional stores across Schuh

• 

  Sky

  Nov 2007 - now

  Epayslips ImplementationTested site functionality prior to roll-out to business, post launch support & training for HR & Payroll teams, created Administrator/User guide docs. HR Connect - Project Manager Implemented internet based social/business networking site for HR Services. Full life-cycle & post launch support & administration New Company Maternity Policy - Project Manager HR Services Induction - Project Manager (designed & implemented a standardised induction procedure for HR services) Dashboard Development - Project Manager - developing existing Dashboard to include forecasting for HR Services Diamond Jubilee - Update People Portal & communicate varied holiday entitlements across business for additional bank holiday to commemorate Queen's Diamond Jubilee. Advise Resource Planning teams to ensure adequate preparation to reduce any impact to business. Non Project: Weekly reporting to HR Leadership Team - 5:15 Visio Process Mapping - Mapped all Payroll processes to ensure HMRC compliancy Developing Service Development toolkit (team resources) Awards Submissions - Wrote submissions for CIPD & Personnel Today Awards on behalf of HR Leadership Team (eg Best Original Employment Initiative, Excellence in Learning & Development) 4 submissions shortlisted. Policy Support - Reviewing existing policies and sourcing external suppliers to consider rewrites. Rewriting supporting documents (GHR letters etc) as well as simplifying various standard documentation for HR Services. Supported Payroll Outsourcing & managed Payroll Overpayment process including recording processes 'as is' & providing training sessions/support to HR teams who will inherit these processes going forward Show less New starters, leavers, contract changes & prior period leavers payments Monthly payroll for Sky-In-Home Services & Sky Subscriber's Services Ltd including second supplementary run each month Weekly Expenses Payroll for monthly paid employees Ad-hoc BACS & CHAPs payments File formatting (Excel), importing payroll data and data interrogation EDI imports & exports - audit controlled Maternity (CMP & SMP) & Sickness (CSP & SSP) payments, Arrestment Orders including payments to creditorsOverpayment team, writing to and arranging payment plans for current & ex employees that have been overpaid and taking monthly deductions from salary where applicable Weekly reporting & monthly journals for Finance Dept including monies/cheques received Show less

  • Problem Manager

    Sept 2022 - now

  • Service Management Analyst - Service Manager for Sky Deutschland - Service Operations -Tech UK

    Apr 2013 - now

  • Environments Management Co-ordinator

    Mar 2012 - Apr 2013

  • Service Development Support - HR Services

    Oct 2009 - Mar 2013

  • Project Analyst/Payroll Analyst

    Oct 2009 - Apr 2010

  • Payroll Co-Ordinator

    Nov 2007 - Oct 2009