Abigail Ingram, MBA, PMP

Abigail Ingram, MBA, PMP

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location of Abigail Ingram, MBA, PMPCleveland, Ohio, United States

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  • Timeline

  • About me

    Jr. Project Manager

  • Education

    • Southeastern University

      2017 - 2020
      Bachelor of Science - BS International Business

      Activities and Societies: SEU Debate, Enactus, Enactus Presentation Team, Compass Ambassadors, Model UN Minored in History and Religion

    • Southeastern University

      2020 - 2021
      Master of Business Administration - MBA Executive Leadership
  • Experience

    • At Home Medical Professionals

      May 2013 - Aug 2020

      • Creating monthly patient education program • Managing medical records operations and compliance • Designing various collateral such as rack cards, brochures, and lawn signs • Responsible for researching Ohio Health Department guidelines for handling the COVID-19 pandemic, and assisted in the development of new standards of practice. • Worked directly with the COO to identify patients and health criteria for a telehealth proof of concept, ensuring that the proper patient was selected for a successful pilot.

      • Executive Assistant

        Apr 2020 - Aug 2020
      • Office Assistant

        May 2013 - Aug 2020
    • Follett

      Jan 2018 - Mar 2019

      • Improved order fulfillment workflows by streamlining the process of selecting materials and resources for online orders.• Responsible for store operations including the morning opening and evening closeout processes, monetary deposits and cash flow organization.• Provided extraordinary customer service handling order requests and directly interfacing with customers in person and through electronic communications. • Administered excellent customer service, while balancing varied store upkeep tasks. • Operated Point of Sale systems accurately and efficiently. • Resolved customer complaints and negotiated solutions.

      • Team Lead

        Aug 2018 - Mar 2019
      • Sales Associate

        Jan 2018 - Aug 2018
    • Southeastern University

      Aug 2018 - Mar 2020
      Teacher's Assistant

      • Efficiently reorganized office space and provided clear and concise methods for filing • Successfully worked independently and used time management to foresee the completion of various tasks• Established a tracking matrix displaying student progress and highlight areas of improvement throughout the semester

    • SEU Compass

      Feb 2019 - Aug 2019
      Marketing Intern

      • Designing marketing materials for VIP Days, Career Week, and Eat & Learn events. • Updating and maintaining social media such as LinkedIn, Facebook, and Instagram as outlined in social media calendars. • Providing effective feedback on student resumes, curriculum vitae, and mock interviews.

    • MIDFLORIDA Credit Union

      Sept 2019 - Mar 2020
      Human Resources Intern

      • Coordinating new benefits system roll-out• Analyzing various reports for payroll and benefit specialists• Communicating HR policies and benefits details with employees

    • Southeastern University

      Aug 2020 - Dec 2021
      Graduate Assistant

      • Advising students on class scheduling, degree progress, and academic standing • Streamlining registration process for returning and new incoming students • Collaborating with on-campus departments to ensure student success

    • NTT DATA North America

      Feb 2022 - now
      Jr. Project Manager
  • Licenses & Certifications

  • Volunteer Experience

    • Board Member

      Issued by Engage! Cleveland on Dec 2024
      Engage! ClevelandAssociated with Abigail Ingram, MBA, PMP
    • Program Coordinator - Cleveland Fuel Network

      Issued by Urban Youth Workers Institute on Sept 2023
      Urban Youth Workers InstituteAssociated with Abigail Ingram, MBA, PMP
    • Marketing Director

      Issued by Enactus on Aug 2019
      EnactusAssociated with Abigail Ingram, MBA, PMP
    • Captain of Debate Team

      Issued by Southeastern University on May 2018
      Southeastern UniversityAssociated with Abigail Ingram, MBA, PMP